Spirit Air mulls shift to self-service kiosks for customer service

August 4, 2010

The Today in Travel blog reports that Spirit Airlines might use kiosks to shift more customer service tasks to its customers.

Qantas unveils new airport check-in kiosk

July 20, 2010

The Australian reports that Qantas has released a new airport self-check-in kiosk that will check in passengers in five seconds and give electronic bag tags…

Micros hotel kiosk debuts new features at hotel show

June 21, 2010

Micros Systems Inc. has debuted its new hotel kiosk available with MICROS OPERA Enterprise Solution at the 2010 HITEC Convention in Anaheim, Calif., according…

NORTHWIND launches Maestro self-service touchscreen kiosk, deploys in Harvard faculty club

May 11, 2010

NORTHWIND, provider of the Maestro enterprise property management hotel and reservation software solutions for the hospitality industry, today announced it has…

United Airlines launches mobile check-in capabilities

March 28, 2010

United Airlines (NASDAQ: UAUA) announced it has launched mobile check-in and mobile boarding passes, enabling customers to check in using a mobile phone or…

United Airlines Launches Mobile Check-in Capabilities

March 28, 2010

United Airlines (NASDAQ: UAUA) announced it has launched mobile check-in and mobile boarding passes, enabling customers to check in using a mobile phone or…

Paperless boarding skips over kiosks for United Airlines

March 11, 2010

DenverPost.com: United Airlines and the Transportation Security Administration have launched a program that will allow many air travelers to download boarding…

Fujitsu intros new self-service patient kiosk

March 1, 2010

Fujitsu recently announced the wider availability of its Fujitsu Med-Serv 50 patient registration kiosk, an open-hardware platform that lets the healthcare…

Houston's Methodist Hospital System partners with NCR

March 1, 2010

The Methodist Hospital System, named by U.S. News and World report as one of America's Best Hospitals, is further improving the patient experience by…

Stuttgart Airport aims for 30% kiosk self-check-in with SITA deployment

February 25, 2010

The Stuttgart (Germany) Airport is flying toward having almost a full third of its 10 million annual passengers use self-service check-in kiosks after the…

Library at U-Dub offers self-checkout

February 22, 2010

The Odegaard Library at the University of Washington installed a self-checkout kiosk in December, according to The Daily of the University of Washington.

Rising tide of U.K. libraries turning entirely to self-service

February 11, 2010

A growing number of libraries in the United Kingdom have begun eliminating their old check-in and checkout systems and replacing thementirely with RFID kiosks…

Bill in Congress would mandate blind-accessible interfaces on all kiosks

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February 8, 2010

The Technology Bill of Rights for the Blind, if enacted, would make new technology a must for all self-service units.

U.K. airline bmi checking in with IBM

February 4, 2010

IBM today announced that United Kingdom-based airline bmi has launched a new-look passenger check-in operation that has been transformed using the IBM…

NCR, Diebold fare better than expected, despite financial drops

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February 4, 2010

The world's leading ATM manufacturers reported stronger-than-expected financial results, but both companies say they will continue to cut expenses and improve…

NCR announces Q4 2009 results, recaps recent growth

February 3, 2010

NCR Corp. today reported financial results for the last quarter of 2009, in which it beat market expectations and continued its strong move into the…

NEXUS self-check border-crossing kiosks extending hours during Buffalo Sabres games

February 1, 2010

NEXUS, an alternative inspection program for crossing the border between the United States and Canada, is extending the hours of its traffic lanes heading…

Iowa library builds own self-checkout kiosk, saves tens of thousands of dollars

February 1, 2010

A librarian for the Kirkendall Public Library in Ankeny, Iowa, built a self-checkout kiosk for the library — for only $1,500 — according to The Des Moines…

Jetstar to add text ticketing to self-check-in kiosks on the road to 100% self-service

January 28, 2010

Budget airline Jetstar recently announced a new wrinkle in its plan to make check-in 100 percent self-service.

Budget airline Jetstar setting course for 100% self-check-in

January 27, 2010

Jetstar announced recently it was aiming to introduce a completely self-service check-in system at its Australian and New Zealand domestic counters this year…