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U.S. retailers to invest in self-service in 2006

December 5, 2005

ePaynews: In 2006, U.S. retailers' technology budgets will increase by 3 percent as a percentage of company revenues, up from 2.9 percent in 2005, a new report by AMR Research predicts. Investment in self-checkouts and kiosks is tipped to be important, while hardware will take the biggest share of retail IT dollars in 2006. Before now, most retailers had extended their legacy POS hardware and software platforms, but hardware investments in 2006 will focus on core POS, payment systems and kiosks as retailers seek to reduce their operating and maintenance costs.

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