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Touchscreen, kiosk technologies target underserved populations in health care
July 11, 2010
Multimedia talking touchscreens, housed in computer kiosks at clinics and hospitals, are helping researchers at Northwestern University Feinberg School of Medicine and clinicians at local health care centers enhance patient-centered care for patients with diverse language, literacy and computer skills.
The touchscreens read questionnaires, provide patient education material and collect patient data. Each piece of text on the screen has sound attached to it, and users record answers by pressing buttons.
The talking touchscreens are currently being used in a Cancer Care Communication study funded by the Agency for Healthcare Research and Quality. Three Chicago-area cancer clinics for underserved populations are participating in the study to administer education material to newly diagnosed breast and colorectal cancer patients.
Elizabeth Hahn, an associate professor in the department of medical social sciences at Feinberg, developed the touchscreens as a tool to help end health disparities in underserved populations.
Hahn's current study includes up to 200 study participants. Half of the participants get standard booklets printed with educational information, the other half get that same information on the multimedia talking touchscreen.
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