Restaurants
Starbucks to install self-ordering kiosks at busy US locations
August 4, 2025
Starbucks is set to introduce self-ordering kiosks at high-traffic U.S. locations, particularly airports, as a "big priority" for its fourth fiscal quarter, which concludes in late September, according to an Investing report.
The initiative aims to alleviate long customer queues, a common issue in bustling venues.
The kiosks are expected to be implemented at select licensed locations operated by third parties, focusing on environments where customers are typically on the go.
While embracing self-service technology, Starbucks intends to maintain its signature personal touch. Baristas will continue to greet customers and hand over orders directly, ensuring that human interaction remains a key part of the Starbucks experience despite the technological integration, according to the news outlet.
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