Self-service transactions could reach $1.3 trillion in 2007
August 1, 2006
Convenience Store Decisions: Self-service kiosks are a growing trend in retailing that is expected to accelerate five-fold in sales during the next two years. By 2007, sales could reach nearly $1.3 trillion in kiosk transactions, something savvy convenience-store, truck-stop and travel-plaza operators need to consider. This exploding sales phenomenon has launched a rush by retailers to develop their own kiosk strategy. The benefits of self-service are quite substantial, enabling consumers to gain control over their purchasing by providing options that allow them to customize orders to fit their needs.