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Sedona Visitors Bureau rolls out mobiManage kiosk solution

July 2, 2013

The Sedona Convention and Visitors Bureau in Arizona has tapped mobiManage to develop new interactive kiosks for its visitor center. The kiosks can capture key information from travelers while in-destination and communicate with them after their initial visit.

Sedona uses the mobiData Syndication module, which allows them to pushand pull data from any device across their mobile websites, apps or kiosk solutions.

The key data captured by Sedona's visitor kiosks includes visitors' country, state and zip code, how they heard about Sedona, duration of stay, rating of knowledge of visitor center staff, phone and email collection through a contest promotion and a QR code scan to encourage Facebook likes.

The kiosk interface is an iPad app solution with a secure enclosure, according to the news release.

"Over 1,500 visitors walk through our Sedona Chamber of Commerce Visitor Center doors each day," said Michelle Conway, director of marketing for Sedona Convention and Visitors Bureau. "Our goal with the mobiKiosk and survey project was to provide a sophisticated iPad tablet-based guest book that was more intuitive and enjoyable for the visitor to use; while providing efficient data collection and greater analysis on the back-end."

Read more about wayfinding and information kiosks.