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Saudi bank uses Gemalto card solution for EMV compliant self-service kiosks

January 30, 2017

Gemalto, a global provider of digital security, is supplying Al Rajhi Bank, Saudi Arabia's leading financial institution, with its instant card issuance solution for the bank's new generation of self-service kiosks, according to ACN Newswire. Gemalto's technology enables secure replacement of EMV payment cards to be printed in a matter of minutes on-the-spot, offering customers the speed and convenience of immediate, anytime card renewal. As a result, Al Rajhi staff can focus on delivering value-added services and personalized customer support.

The new kiosks represent the latest stage in Al Rajhi's strategy for banking in the digital age, and build on its long-standing use of Gemalto's instant card issuance solution. Customers simply enter their existing card into a reader inside the kiosk, and input their PIN to authenticate themselves.

A one-time password is automatically sent by SMS to facilitate double authentication and ensure all necessary security standards are met. The ready-to-use card is issued immediately.

The kiosks are being deployed outside existing branch locations to provide round-the-clock availability, with the potential to extend into new sites such as shopping malls at a later stage.