News

Restaurants bring self-serve iPad ordering to Atlanta Int'l Airport

February 18, 2014

Concessions International will open two new bar concepts at Hartsfield Jackson Atlanta International Airport this week, both with iPad-enabled ordering systems, according to a company press release.

Samuel Adams Atlanta and Dos Equis Explorer Lounge will both open in Concourse B and are the first restaurants at the airport to offer tabletop iPad ordering, allowing travelers to browse the full food and beverage digital menu and order in minutes, from every seat in both locations and check flight status, said CI President Anthony Joseph.

"We strive to bring travelers the perfect balance of comfort and convenience," he said. "The table-top ordering system allows travelers to order quickly without waiting for a server, so they can spend their limited time enjoying these well-loved brands in a warm, comfortable setting."

Thirty iPad tablets with custom designed, secure stands will be used at both concepts with a full, digital menu that showcases digital imagery with the convenience of ordering and paying for food and drinks in a fast paced environment, the release said.

The wait staff is supported by a wireless paging system alerting them of ordering activity and requests for additional service. Guests also have the ability to check on weather or flight status in addition to playing games for entertainment. The software is provided by eTouch Menu and the menu design by Menu Masters, according to the release.

"Through the power of mobile, we are able to offer our guests a wide variety of dining options through one central ordering platform, which also offers photos and more," said Joseph.

Read more about self-service in restaurants.