Survey: Consumers want unattended terminals to accept cash, cashless
June 13, 2018
Seventy percent of consumers want unattended terminals to accept both card and cash payments, and a significant number are willing to use wearable devices or digital wallets at these locations, according to a survey of U.S, U.K. and Australian adults commissioned by Transaction Network Services, according to a press release.
The survey findings include:
- Men are the bigger adopters of card payments at unattended terminals
- 27 percent of all respondents have already used their credit/debit cards at unattended terminals to purchase clothing
- U.S. consumers exhibit the largest security concerns
- There is a significant preference for card use among the younger age groups even if there is a charge