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Kiosk News: Kiosk magazine changes name to Self-Service World

February 22, 2006




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New this week ...

The psychology of self-service

Consumers now prefer DIY to `customer service.' What is it about the personality of a self-service customer that makes them different from someone expecting a human touch?

Read more...
From ATMmarketplace.com ...

A renewed interest in alarms that protect hardware, users

Ram raids, ATM break-ins and attacks at the ATM are catching attention across the globe. And ATM deployers, especially independents, are working to address those attacks, which often result in lost cash and machines.

Read more...
From SelfService.org ...

Self-serve kiosks help Hyatt's customer service

Hyatt International has introduced NCR check-in kiosks at the New York Hyatt and the Hyatt Regency O'Hare in Chicago and is beginning a nationwide rollout. The company plans to roll out more than 100 kiosks throughout the domestic hotels, and to continue to add functionality to the machines. Hyatt expects that business travelers will be the kiosks' primary users.

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