FEATURES


Top customer experience tech honored at ICXSummit15

The ICX Association earlier this week handed out its 2015 Excellence Awards to 14 winners in the categories of digital signage, kiosk and self-service and mobile, as applied across many vertical markets.

Are ATMs on their death bed?

With the rise of mobile, are ATMs and other cash dispensers on the way to the graveyard of outdated devices? Do we really need ATMs?

Know Your Total Cost of Ownership

Avoid hidden fees and costs associated with kiosk manufacturing by knowing the facts.

Sponsored by: CSA, LLC

Interactive customer experience technology has to surprise and delight

Customers expect a personalized experience that surprises and delights them, and most will trade bits of information about themselves if they receive something in return.

Interactive customer experience technology has to provide value

Consumers with a natural sense of curiosity want to engage with technology, says Eric Vazquez, project manager for Encore Event technologies, but will the technology provide value to the consumer and if so, in what form and to what end?

Cutting the Cord

CSA helps a New Orleans startup energize the design of its new kiosks that provide power for smartphones.

Sponsored by: CSA, LLC

What is a kiosk anyway?

While the "phone" of today and the "phone" of 20 years ago share the same name, they are completely different in practice. We’re seeing the same transformation with kiosks. What once were clunky, single-function machines are now flexible, omnichannel experiences.

Kiosk security: Preventing key threats

In our interconnected world, a single crime can lead to far greater ramifications for a company, including the kiosk industry. With this in mind, how do we improve overall security to mitigate these risks?

Interactive customer experience technology has to be natural

Technology should be used in way that's natural for consumers to interact with, and enhance the brand story, rather than be the story itself, says Ben Putland, director of software analysis and development for Grand Visual.

'Create your own taste' kiosks on the menu for the Golden Arches

Customers can now craft their own burgers with McDonald's new "create your own taste" touchscreen kiosks. This is part of McDonald's initiative to boost lackluster sales.

Interactive customer experience technology has to make sense

Consumers want to interact with technology, but that technology has to make sense for both the business and its customers, says Paula Suarez, director of software analysis and development for Dickey's Barbecue Restaurants Inc.

How digital technologies are curing menu-labeling headaches

The technology that drives digital signage menu boards and self-ordering kiosks inside restaurant locations today is being used to maintain nutritional information disclosures in real time.

The self-service kiosk – one of the key elements of the micro market concept

Micro markets can be described as a convenience store at the office, one that provides lunch, snacks and drinks that employees can purchase. What makes micro markets so unique, is not only the convenience of an accessible and often healthy lunch option, but the fact that they utilize a self-service model.

Kiosks save drowned phones

When it comes to reviving drowned cellphones, kiosks may hold the answer.

Millennials and Gen Z-ers: how generational differences impact the kiosk market

Kiosks traditionally serve the purpose of allowing customers to check out or access information without the assistance of a customer service representative. They should be viewed now, more than ever, as an additional piece to the customer service puzzle.

What do millennials want from kiosks?

Business should not fear millennials, for their needs are much simpler and easier to understand than one might think.

Retail kiosks 101

Retail is a battlefield. You have endless options facing off against each other in combat, with the reward of customer money and loyalty on the line. Kiosks can be a valuable addition to your retail armory.

See More »

NEWS


Paypoint deploys new POS for remote management of retail kiosks

Payment technologies company Paypoint has selected Moki's Total Control POS terminal to deploy in the U.K. and worldwide, in order to provide remote management and security compliance for its bill-payment kiosks and other devices.

Parking kiosks integrate Apple Pay

Parking kiosk manufacturer Cale plans to integrate Apple Pay for its Cale WebTerminal kiosks.

U-Vend expands self-service kiosks into Las Vegas market

U-Vend Inc., kiosk manufacturers for retail, has expanded its self-service ice cream kiosks, Mini Melts, into Las Vegas.

Shell Fuel Rewards kiosk wins 'Best Retail Deployment' at the ICX Association Awards

The Shell Fuel Rewards kiosk program, developed by Frank Mayer and Associates, recently won an award for Best Retail Deployment at the ICX Association Industry Excellence Awards.

Telecom company integrates new in-store bill payment kiosks

Telecom and technology services company C-Spire has rolled out Source Technologies bill payment kiosk for in-store bill payments.

Robert Wood Johnson University Hospital rolls out indoor navigation app

Robert Wood Johnson University Hospital has launched the MediNav Navigator Edition 2.0, an app that provides turn-by-turn navigation for visitors.

Photo kiosk manufacturers iSnap receive patent

Photo kiosk manufacturer iSnap recently received a patent for its technology and software, which enables users to take selfies and upload to social media platforms.

Elo Touch intros interactive touchscreen digital signage architecture

Elo Touch Solutions, the company that claims to be the "original inventors of the touchscreen," has introduced the Elo Interactive touchscreen digital signage architecture that matches commercial-grade I-Series touchscreen hardware with EloView software for cloud-based content delivery and remote device management, the company said.

TravelersBox partners with Yandex.Money to convert foreign currency into e-wallet

Kiosk manufacturer TravelersBox, which provides kiosks that convert excess foreign currency into digital currency, has partnered with Russian electronic payment service Yandex.Money. Now users will be able to convert their foreign currency into funds for their Yandex.Money e-wallets.

Tryten Technologies rolls out iPad kiosk station

Tablet kiosk manufacturer Tryten Technologies has released its new Liberty iPad kiosk, designed to provide a balance between security and convenience, according to a Tryten press release.

Zytonic develops touchscreen solution for Newpark Solutions parking kiosks

Zytonic has integrated its Projected Capacitive Technology touchscreen solution with the Newpark Solutions parking kiosk, the Newpark Fusion GTS to create a ticket-less payment option.

AVT unveils Multi-Shopper Smart Vending System

AVT Inc. has announced its latest vending kiosk, the Multi-Shopper Smart Vending System, which provides a variety of customization options, according to an AVT press release.

FlatFrog showcases 'world's first' touch tech at InfoComm15

Touchscreen digital signage provider FlatFrog demonstrated at this year's InfoComm in Orlando, Florida, what it says is "the world's first" mass production commercially ready InGlass Touch for large-format displays (23-110 inches), according to the company's website.

ID-protection and advertising kiosks expanding network with digital signage software

The BroadSign digital signage platform will power Identity Shred shredding kiosks featuring third-party advertising in 200 university locations.

Indian self-registration health care kiosks attract patients

Indian patients at the New Delhi location of All India Institute of Medical Sciences can now use Web kiosks to schedule future appointments.

Self-service vending kiosk built to replace cafe draws negative reaction

A snack kiosk built to replace a demolished cafe has drawn a negative community reaction from Whitley Bay, U.K., with many residents calling it a "garden shed" and a disgrace to the community.

Peerless-AV showcases full lineup of wireless, mounting, digital signage and kiosk solutions at InfoComm15

Audio and video solutions and accessories provider Peerless‐AV showcased a wide variety of its products at this year's InfoComm in Orlando, Florida, at its Daytona 500‐themed booth.

3M intros 55-inch, 60-touch digital signage display at InfoComm15

3M Touch Systems Inc., a wholly owned subsidiary of 3M Company, has released its 55-inch Multi-Touch Display C5567PW. The interactive system supports 60 simultaneous touches in the largest display format to date from 3M.

Automated passport control kiosks experience rapid growth

Automated passport control kiosks have experienced a compound annual growth rate of 70 percent in North America, according to an Acuity Market Intelligence report.

Self-service water bill payment kiosks arrive in Arkansas

Blytheville, Arkansas, residents will now be able to pay their water bills at self-service kiosks, deployed by the city's water company, Blytheville Waterworks. They can check their accounts and make payments.

GTS inaugurates online ordering

Thermal paper supplier has rolled out a new online store for customers to order ATM paper, mobile printer paper and stock thermal paper.

AVT Inc brews new coffee kiosks for military, hotels

AVT Inc. has finished development of its new 12/12 Premium Coffee Kiosk and is set to deploy to military bases and a major hotel chain.

Super Mario Maker kiosks leap into Best Buy

Gamers will be able to craft their own Mario levels using Super Mario Maker kiosks at select Best Buy locations.

Frank Mayer rolls out interactive gaming kiosks

Frank Mayer and Associates Inc. have partnered with game developer Creative Kingdoms to create interactive gaming kiosks for children. Children will be able to play a variety of games on the kiosk, including mini games and an interactive scavenger hunt.

Visualplanet releases customizable touchfoil for multitouch kiosks

Touch-sensor developer visualplanet has released its latest touchfoil, which will allow manufacturers to create multitouch screens for kiosks.

Redbox adds Playstation 4 and Xbox One to kiosks

Redbox is expanding its video game rental service by adding Xbox One and Playstation 4 games to its kiosks.

Wisconsin county rolls out bike repair kiosks

Residents of Winnebago County, Wisconsin, will be able to repair their bikes with new kiosks deployed by the Oshkosh Cycling Club.

Mainstreet partners with AML for omnichannel retail tech

Retail systems provider Mainstreet Inc. has announced a partnership with self-service kiosk manufacturer AML to provide interactive customer engagement technology.

Unmanned self-service coffee shop integrates analytics

U.K.-based Honest Café, an unmanned self-service coffee shop, announced today it will be utilizing IBM's service Watson Analytics to discover key information.

Credit union measures customer satisfaction with HappyOrNot kiosks

If you're happy and you know it, choose the smiley face. Langely Credit Union is utilizing HappyOrNot kiosks to measure customer satisfaction and happiness.

Entrust Datacard releases card-issuance system for self-service kiosks

Entrust Datacard is rolling out its next generation of card-issuance systems for self-service kiosks. This system, CE870, allows kiosks to issue payment or identification cards, according to an Entrust press release.

Xtreme Outdoor Digital Menu Boards achieve US, Canadian safety certifications

Audio-visual and digital signage solutions provider Peerless-AV announced that its Xtreme Outdoor Digital Menu Boards have received UL48 and CAN/CSA C22.2 certifications, which Peerless-AV said makes the company the 'first U.S. outdoor digital menu board manufacturer to attain both certifications.'

Pennsylvania rolls out parking kiosks

Radnor, Pennsylvania, has rolled out parking kiosks to replace old parking meters, according to a report by Mainline Media News.

Japan and China to hold vending machine summit

Traditional rivals Japan and China will be joining together for a vending kiosk summit on June 16, according to a report by Financial Times.

Dubai metro information kiosks gain high usage

Dubai information kiosks deployed in several metros have recently recorded more than 900,000 uses.

See More »

 

TRENDING

 

WHITE PAPERS