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Can self-service providers influence industry trends and market demand?

It's commonplace to assume that self-service providers should react to industry trends as market demand. But what if we could actually influence and shape these forces and positively impact the self-service industry in the process?

How to Design a Responsive Kiosk User Interface - Part 2

In this second part of my two-part series on developing a responsive kiosk user interface, we'll focus on design considerations at the system level.

The 5 Best Practices for Hiring AV Pros.

The Audio / Visual (AV) industry is growing at a blistering pace; some analyst estimates expect the market to balloon to $116 billion by 2016. As a result, many AV firms are looking to increase their share of that pie by leveraging an extended workforce.

Sponsored by: Work Market

How to Design a Responsive Kiosk User Interface - Part 1

If your kiosk's user interface appears sluggish, you can expect your customers will opt for interacting with a cashier, which defeats the purpose of having a self-service kiosk.

Android, iPad, Windows – The Tablet OS Landscape

We reached out to an external IT professional for his take on the iOS, Windows, and Android tablet debate.

How to Plan and Measure the Success of a Kiosk Deployment

Self-service kiosks provide the perfect, undistracted platform for businesses and brands to engage with customers in public locations. Unlike mobile phones, kiosks can be configured as single-purpose devices, allowing brands and businesses to focus customers on accomplishing a single goal and obtaining specific results.

Sponsored by: Zivelo LLC

Three important ways to positively reflect your brand in self-service.

A good experience for the customer will help set you apart from your competitors as forward-thinking and innovative.

No strings attached: MobileQubes unleashes mobile power

How many times have you run out of battery power on your cellphone? Probably too many to count. How many times have you found a place to charge your phone in public when the battery was dead? You could probably count those times on one hand.

Three critical trends shaping self-service and how to capitalize

Omnichannel, mobile integration and interfacing with new technologies are three trends shaping the self-service industry, but how do providers capitalize once they have recognized these trends?

Digital 'wow' factor increases sales, customer satisfaction for Time Warner Cable

How do we develop an inviting and interactive retail environment in the digital age?

Bring the courts to the people with kiosks

Court kiosks help courts and government agencies do more with less.

Order kiosks making a comeback in the restaurant industry

Millennials are accustomed to technology and like a sensory experience – to touch and feel things – and kiosks give them that opportunity.

CEW 2014 participants to learn how kiosks fit into brands, customer engagement

In New York, attendees will be able to learn about the marketing mix that works for their company through a look at marketing and IT collaboration as well as models for predicting customer behavior.

Customer Engagement World Expo Preview

A sneak peek at more than 20 products and services that will be showcased on the show floor at the 2014 CEW event in New York.

Robot and kiosk union 'a match made in heaven'

How kiosks are leveraging the robot to boost customer service and revenue.

McDonald’s 'aggressive change' includes digitization, millennial outreach

McDonald's is scrambling for solutions after its profit fell by 30 percent in Q3. CEO Don Thompson outlined some strategies the company is working on to remedy this continued slide, many of which will be in effect in some capacity in 2015.

Biometric kiosks: the key for effective, secure and smart identification

Security concerns in the present world continue to grow ever more complex. Identity management and the many billions lost every year through fraudulent authentication in financial, banking, retail and corporate environments is pushing for the need for enhanced and secure identification and personal verification technologies.

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NEWS


Kiosk usability improved in iPatientCare partnership

Integrated practice management solutions provider iPatientCare announced a partnership with Connected Technology Solutions to enhance the usability of iPatientCare Patient Check-in Kiosks.

Piecemaker pilots kiosks in Toys"R"Us

Stores in Cranberry Township, Pennsylvania and Totowa, New Jersey can now access Piecemaker 3D toys through a partnership with Toys"R"Us.

Coin Cloud unveils bitcoin kiosk inside Las Vegas casino

Las Vegas-based Coin Cloud unveiled its second bitcoin ATM located inside Gold Spike Hotel & Casino.

Florida railway streamlines flow of equipment with automated gate system, kiosks

Florida East Coast Railway announced the deployment of an automated gate system to streamline the flow of equipment at its Intermodal Container Transfer Facility adjacent to Port Everglades, Florida.

Passport kiosks 'more than tripled' in North America

Acuity Market Intelligence announced that the deployment of Automated Board Control and Automated Passport Control kiosks has risen to more than 2,500 worldwide, a sign of a maturing market.

Big Brand Tire & Service intros new store model with kiosks, digital signage

Big Brand Tire & Service, Southern California provider of tires and automotive services, announced the grand opening of its newest store, featuring kiosks and digital signage, in Goleta, California.

Mac-It deploys automated time clock kiosks

Lancaster, Pennsylvania, technology company NE Time Systems announced that Mac-It Corp. installed the NE Time Systems solution, powered by NOVAtime, to automate its time and attendance process.

Redbox announces free movie night, charitable donations

Outerwall subsidiary Redbox announced a consumer promotion and charitable movie donation for the holiday season.

Provision Interactive to deploy promotional kiosks at Rite Aid stores

Provision Interactive Technologies Inc., a subsidiary of Provision Holding Inc., announced plans for the rollout of Provision's 3D Savings Center digital signage kiosks in 200 Rite Aid locations in the New York and Los Angeles markets beginning in 2015.

USAT, Five Star Food team up for cashless payment rollout

USA Technologies and vending and micromarkets company Five Star Food Services announced the completion a large-scale rollout of an initial 3,000 USAT cashless payment ePort systems, with another 3,000 scheduled over the next few months.

Montreal's World Trade Centre deploys wayfinding kiosks

Montreal's World Trade Centre has installed its first digital signage wayfinding kiosks by iGotcha Media, developers of digital signage, video walls, kiosks and content.

Ford deploys F-150 kiosks across 1,900 dealerships

Ford Motor Company has deployed interactive video kiosks in about 1,900 dealerships as part of the "Truth About Trucks" effort by Ford to inform consumers and sales people about the Ford F-150 truck.

Outerwall's ecoATM awaiting LEED certification for new green building

Outerwall subsidiary ecoATM, provider of automated electronics recycling kiosks, unveiled its new 53,000-square-foot environmentally friendly office space in Sorrento Valley, California.

Axiomtek intros fanless touch-panel PC for kiosks

Axiomtek introduced its new slim-type fanless touch-panel computer, the GOT3156T-834, that supports the 22nm Technology Intel Atom.

Alabama's Baptist Health integrates financial estimates, insurance into kiosks

Baptist Health announced it selected PMMC, provider of revenue cycle-management solutions, for its software solution that will create estimates of patients' financial responsibility upon visit.

LA kiosk recycles foreign currency into gift cards, charitable donations

Los Angeles-based Leftovercash Inc. rolled out its first automated foreign currency conversion kiosk at the Northridge Fashion Center Mall in the San Fernando Valley.

Airport kiosk links passsengers to San Antonio library

The San Antonio International Airport introduced two digital library kiosks as part of a joint effort between the airport and the San Antonio Public Library.

Star Micronics intros latest receipt printing solution

Star Micronics released its platform agnostic WebPRNT solution.

Adesso releases waterproof kiosk keyboard

Walnut, California-based Adesso, manufacturer of computer input peripherals, announced the launch of the Adesso SlimTouch 212 Antimicrobial Waterproof Flex Keyboard, the smallest of the company's keyboards to date.

Posiflex to feature tablet system at NRF show

Posiflex USA announced the company will unveil the MT4008 mobile eight-inch tablet system for its touch screen terminal portfolio at the NRF Big Show 2015.

Interactive Customer Experience Summit coming to Chicago in June

The conference will focus on technologies such as digital signage, self-service kiosks, mobile and tablets, as well as emerging technologies like beacons, virtual assistants and augmented reality.

Source Technologies expands customer base in 2014

Financial transactions management solutions provider Source Technologies announced the company signed more than 100 new customers in 2014 for its magnetic ink character recognition printing and transactional kiosk solutions.

Virtual Bridges releases VERDE 7.2 virtual desktop update

Austin, Texas-based Virtual Bridges Inc. announced the release of VERDE 7.2, an update to its virtual desktop infrastructure solution.

Key-duplicating minuteKEY kiosks expand to 2,500 locations

Self-service key-duplicating kiosk company minuteKEY announced it has expanded to 2,500 locations in the U.S. and Canada.

Kiosk, digital signage firm Swedx America sets up HQ in Florida

Kiosk and digital signage provider Swedx America opened its first North America headquarters in Venice, Florida.

Kiosk aging software shows who's the fairest of them all

April Face Aging Software provider AprilAge Inc. announced the release of April for kiosk, mobile (iOS) and tablet (iOS and Windows).

Transport assocation to address tech issues, ticketing infrastructures

The Open Standard for Public Transport Alliance, an international provider of transit fare collection solutions, announced the launch of North American Sub-Working Group, consisting of members and experts who have an interest in North American public transport.

ZebraPay and Coinzone roll out bitcoin kiosk network

Amsterdam-based payment processing company ZebraPay has introduced bitcoin transactions with Coinzone.

Indianapolis airport deploys solar farm education kiosk

Indianapolis International Airport deployed an interactive kiosk as part of a project with IND Solar Farm partners Johnson Melloh Solutions and Telamon Corp.

Apploi job kiosk launches in Denver mall

Apploi launched its latest job kiosk in Denver's Pavilions mall to enable local job seekers to find retail and food service company employment.

Avra and Mango Pay to launch cryptocurrency kiosk network

Avra Inc., announced the company entered into a non-binding letter of intent with Mango Pay SRL, a Dominican Republic-based electronic payment kiosk solutions provider.

How to prevent kiosk malware 'Dare Devil' from stealing your ROI

Los Angeles cyber threat intelligence firm IntelCrawler has reported a new type of POS malware called “d4re|dev1|” that is attacking ticketing and other electronic kiosks.

Indian bank says 43% of transactions conducted at kiosk

Karnataka, Southwest India, bank ICICI announced at a press briefing that one year after introducing automated kiosks 43 percent of the branch's transactions were conducted at its Touch Banking kiosk.

Manhattan's Bergdorf Goodman deploys mobile-charging kiosks

Manhattan department store Bergdorf Goodman has installed cellphone-charging stations by ChargeItSpot.

TouchMate unveils outdoor entertainment, retail kiosk

Austin, Texas-based TouchMate has released its outdoor kiosk, Enduro, intended for entertainment, health care and retail markets.

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