We reached out to an external IT professional for his take on the iOS, Windows, and Android tablet debate.
Omnichannel, mobile integration and interfacing with new technologies are three trends shaping the self-service industry, but how do providers capitalize once they have recognized these trends?
In our world of tech-overload and with the rise of digital services, a customer’s time and attention are
Court kiosks help courts and government agencies do more with less.
Millennials are accustomed to technology and like a sensory experience – to touch and feel things – and kiosks give them that opportunity.
Self-service kiosks provide the perfect, undistracted platform for businesses and brands to engage with customers in public locations. Unlike mobile phones, kiosks can be configured as single-purpose devices, allowing brands and businesses to focus customers on accomplishing a single goal and obtaining specific results.
In New York, attendees will be able to learn about the marketing mix that works for their company through a look at marketing and IT collaboration as well as models for predicting customer behavior.
A sneak peek at more than 20 products and services that will be showcased on the show floor at the 2014 CEW event in New York.
How kiosks are leveraging the robot to boost customer service and revenue.
McDonald's is scrambling for solutions after its profit fell by 30 percent in Q3. CEO Don Thompson outlined some strategies the company is working on to remedy this continued slide, many of which will be in effect in some capacity in 2015.
Security concerns in the present world continue to grow ever more complex. Identity management and the many billions lost every year through fraudulent authentication in financial, banking, retail and corporate environments is pushing for the need for enhanced and secure identification and personal verification technologies.
Strategies to help you improve the security of your kiosk applications.
In planning for marketing to millennials at retail, younger people may respond positively to more vibrant graphics and interactivity, but there is still a commonality of experience that requires in-store merchandising not to lose sight of the fundamentals.
With all the attention tech-savvy millennials are getting for their love of self-service, there's a forgotten market demographic that could mean more revenue for your kiosk – if only you could get their attention.
KioskMarketplace spoke with Eric Anderson, COO of Clearwave, about his company's Clearwave Kiosk designed for the health care industry, to find out more about its technology for patient self-service.
With nearly $2 million in damages and fees paid to plaintiffs in the recent Lighthouse for the Blind and Visually Impaired v. Redbox Automated Retail LLC settlement, it's important to revisit ADA compliance implications for self-service industries.
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Although many consumers equate kiosks with convenience and the offering of supplemental services, kiosk technology often plays a pivotal role in delivering critical information or services that sometimes cannot be garnered any other way.
Just in time for the holiday shopping season, New York City MTA's "On the Go" digital signage information kiosks will showcase transactional Amazon.com ads to subway riders
NCR Corp. teamed up with First Hawaiian Bank to introduce an interactive approach to banking at the grand opening of its Waiakea branch.
Global provider of computing visual solution products ViewSonic Corp. introduced the SD-A235 Citrix XenMobile Smart Display for virtual desktop environments.
Princeton Power Systems announced the availability of its newest product line, the V2X Fast-Charging Electric Vehicle Stations in 15kW and 30kW models, CA-15 and CA-30 respectively.
Toronto vending machines are dispensing 'finely packaged' European baked goods and cufflinks for customers at the Cumberland Terrace mall of Yorkville
Florida Blue, Florida's Blue Cross and Blue Shield company, and Miami Children's Hospital have teamed up to deploy HealthSpot telehealth kiosk technology at the Florida Blue retail center.
This year's 2014 Woman of the Year Stevie Award for Technology in Business and Financial Services was granted to Spherexx.com's President and CEO Becca Wilson, the company announced.
USA Technologies Inc. - M2M telemetry solutions provider for small-ticket, self-serve retailing industries - announced its participation in the LD Micro Conference main event.
The Radiological Society of North America will showcase the Fujifilm SonoSite Inc. X-Porte Ultrasound Kiosk at the 100th annual meeting in Chicago.
Kiosk studio provider bBooth Inc. announced the acquisition of all of the issued and outstanding shares of the organization, a move placing bBooth into a wholly-owned subsidiary of the company.
Blint Shakes introduced its line of protein shakes via automated self-service kiosks built by AVT.
Retail and inventory solutions company OrderWithMe is rolling out the ShopWithMe kiosk for retail, a POS platform allowing shoppers to purchase from a retailers catalog while in the store.
San Francisco-based residential solar company Sunrun introduced an interactive multitouch kiosk that enables consumers to generate a solar energy quote for their home.
ATM, parking ticket and POS thermal receipt supplier Telemark Diversified Graphics is partnering with Wisconsin-based paper company Appvion to produce a new type of thermal receipt paper.
Bright Pattern, provider of cloud management solutions announced the incorporation of video channels for sales and customer service at part of the Rich Contact Experience functionality in the ServicePattern cloud contact center platform.
Sonoco Display and Packaging has won four Design of the Times 2014 awards, including the Silver Award for its interactive display kiosk for Chattem Inc.'s Nasacort National Launch In-Line Media Tray.
After a scoreless match between Sounders FC and FC Dallas during the MLS Western Conference Semifinals, Outerwall and Sounders FC are extending their fundraiser for supportive veterans housing organization Fisher House Foundation through the 2014 MLS Western Conference Finals.
CyberTouch has unveiled its latest product, the Link Indoor Touch Kiosk
Istanbul, Turkey-based e-ticketing provider MyBilet has chosen Kiosk Innova to expand its self-service ticket sales.
Mobile device and mobile workforce management company 42Gears Mobility Systems showcased its suite of products at the Samsung Developer Conference in San Francisco, including lockdown and device management solutions SureLock and SureFox.
Pittsburgh-based InventHelp is soliciting companies interested in licensing or selling Smart Book, a modified photo printing booth designed to enhance privacy when printing photos.
Waterloo, Ontario, Canada-based Armodilo Display Solutions announced the company's tablet enclosures and stands now support the new Google Nexus 9 tablet.
Health information services company FindaTopDoc unveiled an in-office system that lets patients review their doctor's visit in less than 30 seconds, the FindaTopDoc Review Kiosk
Global money transfer company MoneyGram announced that consumers in Ukraine can now utilize the company's kiosks and ATM 24 hours a day to send and receive funds.
USA Technologies named to Deloitte's Technology Fast 500 for a ranking of 388 on its list of the 500 fastest-growing technology, media, communications, life sciences and clean technology companies in North America.
Cedar Rapids, Iowa-based Rockwell Collins Inc. announced a 15-percent increase in sales for Q4 2014 compared to Q4 2013.
The Green Bay Packers and food and beverage partner Delaware North Sportservice launched the new Draftserv self-service beer machine at Lambeau Field when the Packers faced the Philadelphia Eagles on Sunday, Nov. 16.
Cloud solutions provider of inmate management network systems Lattice Incorporated has signed a contract with Pawhuska, Oklahoma, Osage County Jail to install its Integrated Corrections Operating Network platform.
Malvern, Pennsylvania-based USA Technologies, provider of wireless payment and M2M solutions, announced its first quarter 2015 earnings.
Attendees of the annual Society of Exploration Geophysicists International Exposition and 84th Meeting were met with an interactive digital experience at the October meeting in Denver, Colorado.
Self-service electronic kiosk provider U-Vend Inc. announced an equipment lease agreement with Perkins Industries LLC.
Kiosk Innova designed the Curve and Duet series to increase customer satisfaction and sales and reduce costs, time and manpower with features like round-the-clock ticket sales and payment services.
Keyssa Inc. introduces "coffee bean-sized" connector designed to transmit large amounts of data and video between devices in close proximity.
Retail franchise Apricot Lane is planning to feature an interactive customer experience at the 100-plus opened and planned stores across 36 U.S. states.
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Maclocks released its latest iPad lock and stand, the Cling-On Stand, designed to provide higher security and functionality for tablets.