Kiosk News: Home Depot profit rises thanks to self-service

Stay on top of Self-Service technology trends. The SelfServiceWorld Update is a free, twice weekly e-newsletter that delivers the latest information on self-service strategies, solutions and technology. Sign-up today!

Corporate Safe Specialists - At CSS we know that an honest commitment to produce, sell and service our products makes us the smart choice for your security needs. This simple commitment is our strength and the reason you'll find us easy to do business with.

Don't Worry ... Ezscreen® Is In Control! Ezscreen® wins touch screen contract for Nation's Capital Complex! Now its time for you to take control of your project using the very best all-in-one panel PC available today. For more details please visit ezscreen.com.

Borders gets help from Netkey to protect Title Sleuth kiosks

Borders Group operates 460 stores in the U.S. and offers 200,000 titles and thousands of its Title Sleuth kiosks. The high-traffic kiosks, though, were having difficulty defending themselves from computer-savvy customers, so Borders enlisted Netkey to develop an application that would protect the kiosks from unauthorized access and improve system uptime and application reliability to ensure the program's continued success.

Compliance with new Plus rules requires long-term investment, planning

Getting past the Nov. 1, 2005, deadline was just the first hurdle FIs and ISOs had to jump to meet revisions to Visa's Plus network agreement rules. Now they must prepare for long-term compliance, and they only have until November 2006 to get their plans of action in place.

Take our reader survey

We are asking KioskMarketplace.com readers like you to take five minutes to answer a very short survey. We do this periodically to help us help our readers better.

Eight lucky survey participants will be drawn at random to receive a copy of Creating Do-It- Yourself Customers: How Great Customer Experiences Build Great Companies, by Peter C. Honebein and Roy F. Cammarano.

Upon completion, all participants can download Chapter 1 of Creating Do-It-Yourself Customers. In this chapter, you'll learn about the coproduction revolution, a new customer experience paradigm that redefines the relationship customers have with companies. You'll also learn the key forces driving companies to invest in technologies that serve do-it-yourself customers.