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KIOSK Information Systems launches remote monitoring solution

KIOSK Information Systems has announced its new remote monitoring application known as CORE K-Nect. This app will allow kiosk owners to monitor overall performance of both kiosk parts and system connectivity.

January 26, 2016

KIOSK Information Systems has announced its new remote monitoring application known as CORE K-Nect. This app will allow kiosk owners to monitor overall performance of both kiosk parts and system connectivity, according to a press release.

CORE K-Nect allows users to set alerts and monitor connectivity, application status and the performance and status of individual parts. It utilizes a Hardware Provider Layer that has built-in Internet of Things signaling capabilities to monitor and report issues with the kiosk.

"Today’s KIOSK clients have standards of uptime that are 98 to 99-plus percent, which are only achievable if you’re receiving alerts that enable you to resolve issues in real-time," said Charles Newsom, CTO of KIOSK. "CORE K-Nect provides proactive device-level maintenance alerts notifying you when the system or components need attention (e.g., connectivity interruption, bill sweeps, paper refills)."

KIOSK's solution also allows users to utilize its APIs for in-house development of their GUI. "Our developers are continuously adding new device-level visibility, which provides a distinct service advantage for K-Nect users," Newsom said. "Maximized device-level data is the heart of field service advantage and is the key differentiator between KIOSKS' remote monitoring and other market solutions."

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KIOSK Information Systems

KIOSK Information Systems is a world leader in self-service solutions because of its long history delivering proven expertise in design engineering and manufacturing, application development, integration, and comprehensive support services.

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