News

Kinetics featured in Fast Company article about self-service technology

April 18, 2004

LAKE MARY, Fla.--Kiosk solutions company Kinetics, Inc. is featured in a major story in the May issue of Fast Company magazine that hits newsstands on April 20, according to a company press release.

Titled "The Toll of a New Machine," the article takes a close look at the self-service revolution in the United States. It examines the impact on productivity and the rapid changes taking place in today's airline industry. It looks also at how self-service will change the way people check into and out of hotels, order and get their tickets and concessions at sports and theatre venues, or even how they order their fast food.

"Besides checking ourselves in for flights at the airport, we may soon be checking our rental cars out at our destinations without talking to anyone, and then checking into hotels at a lobby kiosk that, first, displays a diagram of all the rooms available and then, after we choose one, pops out a room key," writes Charles Fishman, author of the Fast Company article.

The article traces Kinetics' history from its founding by president and chief executive officer David Melnik in the late 1980s to its first major contracts for integrated self-service solutions in 1996.

Kinetics is a leader in providing self-service technology not only to airlines, but also to the travel, sports & entertainment and quick-service restaurant industries.