Transportation

JFK Airport teams with Zippin, SSP America to introduce contactless shopping

Image provided by iStock.

December 1, 2021

JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport, has teamed with SSP America and Zippin to launch a contactless, frictionless retail concept leveraging artificial intelligence technology, the first of Zippin's locations in an air terminal, according to a press release.

Zippin's technology for the Camden Food Express, located at Gate B 42, offers a grab-and-go food and beverage selection to enable an entirely contactless shopping experience. Customers enter the store through a turnstile tapping their credit card as they enter and begin shopping by picking items off shelves. As they do, Zippin's AI system automatically identifies the items and builds the customer's virtual cart with the corresponding monetary value. When the customer leaves the store, the total amount spent is automatically charged to the card the customer used to check in at the store entrance.

"We are thrilled that JFK T4 has become the first airport location to feature Zippin's innovative retail concept," Roel Huinink, president and CEO of JFKIAT, said in the press release. "We have continued to innovate T4's offerings in the wake of the COVID-19 pandemic and enabling a more contactless customer journey is critical to our mission to provide customers with a safe, seamless experience."

Earlier this year, JFKIAT partnered with Hudson to launch a fully automated, contactless retail concept for a selection of high-end brands for customers at T4.

The company also collaborated with Inflyter and DFS Group to launch T4 Marketplace, a branded digital marketplace for duty free shopping.

JFKIAT also plans to expand the offering to include other retailers within T4 to provide customers with a wider range of products to shop.

For an update on how the coronavirus pandemic has affected kiosks, click here.

Image courtesy of Zippin.