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Home Depot launches project store, kiosks
December 13, 2007
RICHMOND HILL, Ontario — The Home Depot Canada is changing the way customers shop for home-improvement projects with the opening of its first project-orientated store in Richmond Hill, Ontario. The new 115,000-square foot store has been redesigned to better meet customer demand.
The project store features a new layout that creates a more project-oriented shopping flow; redesigned departments for greater access to project information and expertise; inspirational showrooms; project-oriented customer service; a new seminar area; self-service kiosks for homedepot.ca product orders; more than 40,000 products; a Tool Rental Centre, Installation Services and an 18,000 square-foot garden center.
"The Home Depot has long been Canada's home improvement store, offering the selection, expertise and value customers expect when completing their projects. As the market leader in the industry, we are always challenging ourselves to look for ways to improve our business for our customers," said Annette Verschuren, president of Home Depot Canada and Asia. "By listening to those who shop our stores we developed an innovative project store concept that is the next evolution in the home improvement shopping experience."
The Richmond Hill store will include new interactive kiosks to provide customers and associates with the opportunity to access homedepot.ca, complete special order transactions, book installations, complete credit card applications and look up a price and product information.
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