News

Global Software Applications develops Here2There software for wayfinding kiosks

March 16, 2009

STATE COLLEGE, Pa. — Global Software Applications, a developer of self-service software solutions, has announced the availability of Here2There interactive wayfinding software for self-service kiosks.

According to a news release, the software can be installed on a standalone, interactive kiosk or used as a separate Web application. The software consists of the following functionalities:

Where am I?

Here2There can reside on a touchscreen kiosk or wall mount near the entrance of the building. When visitors enter, the software can display a graphical representation of the entrance in relation to the rest of the building, showing visitors their current location. A navigational panel on the right-hand side can enable visitors to choose the department they wish to visit. Directions, including a map with a line detailing the appropriate route of travel, can be displayed on the screen or printed out.

Where to go?

Sometimes visitors don't know which department they need to visit. For example, imagine the case of a woman who knows she is visiting the hospital to view the results of her MRI, but has no idea which department she needs to go to. For these situations, the Here2There software provides a FAQ, matching services with departments.

Electronic messaging system

Here2There can integrate bus schedules, special announcements, advertisements, phone lists and many more useful add-ons.

Indoor/outdoor

Here2There specializes in generating directions, indoor or outdoor. This combination also allows for offering directions to the facility from any address in the United States or Canada, or offering directions back home after visiting the hospital.

Ease of use

Large fonts, buttons, contrasting colors and a consistent logic with minimal click-through provides the ease of use necessary to capture 98 percent of the visitors. Any special arrangements for the visually or mobility impaired, like compliance to section 508 accessibility standards, can be incorporated on request.

Back-office

To help deployers cope with changing facilities, the software integrates a back office. This allows for adding or moving of departments, generating new directions, adjusting the accompanying text directions and uploading new photos or maps.

Standalone vs. Web application

Here2There is Web-based, which makes management of multiple standalone kiosks or one or more campuses easier. This allows for fluid integration into other features like a patient registration kiosk. Here2There can also be offered through any Web site.

Options for integration in patient registry systems or self-check-in systems are available. Here2There interactive wayfinding also is available for universities, airports, cemeteries, visitor centers and casinos.