Fast-food chain adds touchscreen ordering kiosks
March 10, 2008
SAN DIEGO, Calif. — Boddie-Noell Enterprises, the largest Hardee's franchise operator in the United States with 345 restaurants in four states, and EMN8, a provider of self-service systems for quick-service restaurants, has announced the introduction of EMN8 kiosks in BNE Hardee's locations.
According to a news release, a three restaurant pilot is underway that will test the level of guest adoption of the technology and improvement in speed of customer service. EMN8's self-service software features a user friendly interface that allows Hardee's customers to order their food quickly and easily. The menu presents products, suggestions and options in such a manner as to influence customers' decisions at the point of purchase, increasing average ticket and menu awareness.