News

Family entertainment upgrades with loyalty kiosks

July 12, 2016

Restaurant and family entertainment business Dave & Buster’s has redesigned its loyalty kiosks to better serve its customers. The kiosks, designed by Frank Mayer and Associates Inc., allow users to sign up for the chain's loyalty program and check their rewards and winnings from arcade games in Dave & Buster's restaurants, according to a press release.

Dave & Buster's deployed the kiosks to help improve the overall customer experience and to provide a "ticket-less" rewards program. The company has deployed two different kiosks: the Loyalty Rewards Kiosk and the Power Card Kiosk.

Visitors can use the Loyalty Rewards Kiosk to sign up for the Power Card loyalty program. Once signed up, users can use the Power Card Kiosks to recharge a loyalty card, check winnings and receive winnings in the form of either a paper ticket or an e-ticket, according to the press release.