News

Epson introduces cloud-based software suite for retail, hospitality

August 1, 2019

Epson America Inc., a supplier of value-added POS printer solutions, has debuted the Epson OmniLink Merchant Services 3.0, a suite of cloud-based software solutions designed for the retail and hospitality markets, according to a press release.

The newly updated platform supports VARs with software-as-a-service opportunities and ongoing revenue streams, and helps hospitality businesses deploy premier cloud-based services for cost control and operational efficiency. 

"With our newly updated OMS Cloud offering, we are enabling VARs to open up new possibilities and help them realize ongoing revenue streams," Gregg Brunnick, director of product management and technical services, business systems division, Epson America, Inc., said in the release. "Together, we can offer merchants of all sizes a robust and unique platform breaking all barriers in enabling access to actionable data without having to worry about POS integration." 

OMS 3.0 incorporates improvements such as the necessary deployment tools, billing and operation management reporting utilities for ISVs and VARs, customer access to their OMS activity, user experience improvements and support for revised OMS operations workflows. Customer benefits include low acquisition and subscription costs (while future proofing their IT and data investments). VARs have the ability to add cloud services as needed and leverage the Epson brand and industry reputation. Epson also allows for multiple deployment options for both new and existing customers. 

Key features include:

• Deploy in record time: user-friendly deployment portal for activating cloud services.
• Streamline workflow: innovative system offers operations management, billing and reporting utilities.
• High-performance analytics: get full visibility to customers' OMS devices and service activity. 
• Intuitive, user-friendly interface: single portal improves navigation and grants easy access to data and services. 
• Maximize business growth: creates additional revenue streams for partners.
• Expand partner network: leverages EnvisionSM Partner network for distribution and marketing.
• Access best-in-class cloud services: turn transaction data into actionable information.
• Easy-to-use: reduces feature and usability limitations of current POS systems.
• POS-agnostic system: capture receipt data from POS platforms and use with a variety of OMS cloud service applications.
• Instant access from the cloud: easily access data from different OMS cloud services.

Image courtesy of Epson America Inc.