News

Door hardware dealers to streamline biz with kiosks

July 13, 2003

CARMEL, Ind. -- IR Security and Safety's electronic access control division has announced an online service that lets distributors, dealers and end users configure their own electronic access control systems, browse a library of wiring diagrams, download catalog briefs and technical details and request price quotes via a kiosk.

Participating distributors in the IRSystemizer database will receive the electronic requests for quotes and be able to respond quickly via email, according to a news release.

"This will be a tool that makes electrified door hardware and access control simple," said Chris Nieshalla, marketing manager at IR Security and Safety. "It will enable dealers and end users to get quick answers to complex product application questions."

He said the tool will be helpful to distribution by centralizing product and technical information and simplifying communication with customers.

"The need for this comes straight from the voice of the customer," said Andy Geremia, training manager at the company. "Having spent hours training electrified hardware users, the process of selecting and connecting various low-voltage components continues to pose a challenge to the industry."

The process begins with end users designing their own systems by clicking through a series of product alternatives. The IRSystemizer filters out only the products they need, while keeping track of power supply amps to prevent over-taxing the suggested power supply. A library of pre-built solutions and wiring diagrams is available for experienced users.

IRSystemizer generates a hardware list, list pricing and the opportunity to request or send a quoted price via the Internet to a preferred distributor or dealer. New systems created by the user are saved in a personal library for future reference or re-use.

IR Security and Safety is training and enrolling distributors into the IRSystemizer database. Kiosk vendors were not named in the release.