CUSS kiosks speed travel at Canadian airport
April 29, 2007
ANNAPOLIS, Md. — Canada's busiest airport is providing a new level of convenience by installing advanced self-service check-in kiosks for United States-bound travelers departing from Terminal 1. The Greater Toronto Airports Authority, which operates Toronto Pearson International Airport, says it expects to install 92 new common-use self-service (CUSS) kiosks to streamline trans-border passenger operations.
According to a news release, 60 of the new kiosks have been placed in Pier F. The installation was overseen by ARINC Canada and its partner, IBM Canada. Another 32 kiosks are destined for Terminal 3 operations later this year.
The Pier F kiosks are located in a common check-in area and may be shared by as many as 15 airlines.
"The use of kiosks is a major part of Air Canada's multichannel self-service operating strategy, not only at Pearson, but wherever we have access to them. We are very satisfied with the reliability of the new kiosks, and the system is helping significantly with transborder passenger flow," said John Segaert, Air Canada's general manager.
The new units offer 2D barcode printing and scanning to reduce operating costs and handle new applications.
The GTAA has completed a 10-year modernization program and operates an airport-wide Internet-protocol network supporting a range of advanced network and wireless applications for airlines, vendors, airport management and passengers. By 2010 the airport expects to handle more than 35 million passengers a year.