Customer Experience
Brantford Public Library launches self-serve kiosk
September 19, 2024
The Brantford Public Library in Ontario, Canada is celebrating the launch of its second self-serve kiosk, according to a Brant Beacon report.
The kiosk is located at the Sobeys Shellard Lane store, and is the third of its kind in North America to be installed in a grocery store.
"This kiosk is important because it's the realization of a goal that the Library Board has set to introduce more opportunities for people throughout the community, and in underserviced areas of the community, to engage with the library," Rae-Lynne Aramburo, library CEO and chief librarian, told the news outlet.
The kiosk, which holds up to 150 books, is available to anyone with a Brantford Public Library card. To borrow items, residents can scan their card and enter their PIN. Books can be returned to the kiosk as well.
The second kiosk is a precursor to the Brantford Public Library's future third branch, which is set to open in 2026.
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