BP to deploy NCR Web Kiosks in redesigned c- stores

LONDON --

Each new BP Connect store will typically have two eKiosks and one Giftstop kiosk. The first units have been installed at BP's Southgate and Hammersmith sites.

"NCR's technology is central to BP's move to increase customer convenience in its stores," said Drew Davy, BP e-business manager. "NCR Web Kiosks will provide BP with an innovative way to offer new time-saving relevant services to customers."

By inserting one pound into eKiosk, customers will receive 10 minutes of Internet access to browse, retrieve and send electronic and video mail. An integrated video camera allows customers to film and send v-mails with players. Prepaid cards can also be used on the kiosks, and BP is planning to give away 50,000 cards that will give 30 minutes of Internet access for free.

To test the effectiveness of third-party advertising, the kiosks will also provide free access to up to 30 companies' Web sites, including BP Connect's top selling brands like Coca-Cola and information service providers such as Townpages. NCR and

NCR provided the hardware for the Giftstop kiosk, developed jointly by BYG and BP. The touchscreen technology allows customers to select from three typical on-route gift choices -- alcohol, chocolate and flowers. If the customer decides to buy the product or service, the kiosk will ask for an address and a preferred delivery date. This information can be typed in using the on-screen keyboard. Items are paid for by swiping a credit or debit card on the free-standing kiosk.

BP is a global energy company with operations in 100 countries on six continents. The company operates 1,500 retail service stations in the UK and more than 28,000 worldwide, reaching 10 million customers daily.