Restaurants

Bojangles selects Grubbrr for self-ordering kiosk rollout

Photo: Grubbrr

November 12, 2024

Grubbrr, a leader in self-ordering and automation technology, has been chosen as the official kiosk provider for Bojangles, the Southern-style fast food chain, according to a press release.

The announcement follows a successful pilot program where Grubbrr kiosks exceeded 50% adoption in some Bojangles locations, leading to increased operational efficiency and throughput.

"We have been highly impressed with Grubbrr since the outset of our dealings," Richard Del Valle, CIO and chief of staff at Bojangles, said in the release. "The kiosks provide our guests with an additional way to place their orders, which significantly improved our operational efficiency and increased throughput. The results have exceeded our expectations, and we're excited to bring this technology to more of our locations in the coming months."

Grubbrr kiosks allow customers to customize their orders and reduce wait times.

"Bojangles is a brand that is focused on delivering exceptional service to its customers, and we're thrilled to be part of their journey," Sam Zietz, CEO of Grubbrr, said in the release. "Our kiosks are designed to empower restaurants with the tools they need to enhance efficiency, increase throughput, and ultimately deliver a better guest experience. We look forward to rolling out our solution across Bojangles locations and driving measurable results."