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Best Buy accused of using kiosks for bait-and-switch tactic

May 24, 2007

ABCnews.com: The Connecticut attorney general is taking Best Buy to task for using a different version of its Web site on in-store kiosks than customers found accessing the Web at home. The maneuver allowed Best Buy to charge shoppers at its store more than they would have been charged online from other computers, which the state attorney says amounts to illegal bait-and-switch activity.

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