News

Autotext.me introduces tool for scheduling appointments for walk-in customers

June 25, 2019

Autotext.me, a cloud-based tool for workflow management, improved communications, vehicle inspections, work orders, quality control and customer rewards, has released its Kiosk/Scheduler, a website tool a shop can offer to allow customers to schedule appointments, according to a press release.

The Kiosk/Scheduler can be used to help customers check in at a shop and avoid the counter rush and waiting for an available service advisor.

"This is a new feature that customers at my shops have been using for a few months now," Chris Cloutier, founder of autotext.me and co-owner of multi-shop operation, Golden Rule Auto Care, said in the release. "We know that shops want to be able to schedule appointments online through autotext.me and, additionally, have asked for a kiosk for walk-in customers. We saw the importance of both and created one piece of software to handle both. Shops will not need to abandon their current web provider and are encouraged to stay with them. We just want to make the digital experience easier by reducing a few more clicks."