News

Arizona cable company enables c-store self-service payment option

September 15, 2005

PHOENIX - Cox Communications Arizona announced in a news release that its customers can now pay their bill at approximately 200 participating Circle K stores 24 hours a day, and five Cox Digital Stores throughout Arizona. Cox Arizona is the first Cox system nationwide to offer customers access to this self-service bill payment option.

Customers can pay their bill on the spot with a cash payment. All that is needed to pay a bill is either the customer's account number or home telephone number.

The program launched Sept. 15, and Cox gave a $100 service credit to the first 30 people to pay their bill at the kiosk.

"Customer service, ease and convenience are the cornerstone of our business," said Steve Rizley, vice president and region manager, Cox Communications. "Our partnership with two leading and reputable companies, Circle K and Info Touch, enable us to continue our goal of providing ease and simplicity to every customer touch point. We are excited to be giving our customers the ability to now make a self-service payment in a variety of locations right in their own neighborhood allowing them the utmost convenience."

The Zaplink terminals located in Circle K stores, serve approximately 70,000 customers every month and are growing in the Arizona market. Zaplink's expanding list of applications include bill payment for major wireless, utility and cable companies as well as maps and directions, prepaid local dial tone and mobile content as well as money transfer services. The TIO brand communicates the availability of financial services for mostly cash-based consumers.

[Editor's note: Info Touch Technologies became Tio Networks in April 2006.]