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Self-service revolution

July 5, 2004

WASHINGTON - The self-service revolution is taking consumers out of lines, reducing their wait times and giving them control, according to an article in the…

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Who's Who: Doug Peter

July 4, 2004

While longevity has given St. Clair Interactive Communications' founder a sense of tenure in the kiosk industry, it has not diminished his sense of enthusiasm…

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Where is the retail operating system?

by

With the exception of self-checkout, retailers do not have an operating system standard that will allow them to take special orders from a kiosk in a store…

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Kiosks provide tourism, weather information to travelers

July 1, 2004

LINCOLN, Neb. - Thirty new touchscreen interactive information kiosks, equipped with up-to-date weather and tourism information, are being placed at Interstate…

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AT&T, Nokia test photo kiosks in Austin

July 1, 2004

AUSTIN, Texas -- AT&T has included two of its Austin stores in a pilot program to determine the viability of self-serve photo kiosks for those who use…

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AT&T, Nokia test photo kiosks in Austin

July 1, 2004

AUSTIN, Texas -- AT&T has included two of its Austin stores in a pilot program to determine the viability of self-serve photo kiosks for those who use…

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Customers may pay price for '`cheap' kiosk components

Kiosk vendors face the challenge of educating price-sensitive customers about the importance of selecting high-quality kiosk components. Customers who look too…

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Employee training goes self-serve route

As kiosks gain ground in HR departments, employee training is emerging as an important application. It gives employees a feeling of control over their careers…

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KioskCom Interactive Kiosk Excellence Awards: The most creative/best use of new technology in a kiosk application

From high-ticket product information to interactive Web phones and Internet terminals, the winners of the most creative/best use of new technology in a kiosk…

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Slow burn over fast burns

June 29, 2004

CHICAGO - A battle is brewing over a new program that allows fans to purchase live CD recordings of concerts immediately following the performance, according…

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Better kiosks through intelligent design

June 29, 2004

Design. It's the first thing that catches a customer's attention. It can also determine whether the customer will want to give the kiosk an initial…

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Multichannel integration improves the customer experience

June 29, 2004

The fight for market share and competitive pressure is forcing retailers to use every means available to reach the consumer and make the sale. That's why there…

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Gift card kiosks help retailers expand their reach

June 29, 2004

Selling gift cards can be a very profitable endeavor for retailers. According to an independent survey commissioned by Stored Value Systems, a gift card…

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Assisted selling can help associates increase sales

June 29, 2004

Retailers can improve sales and gain competitive advantage by providing in-depth and relevant information at the point of decision. Unfortunately, having a…

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Merchandise always in stock with a virtual showroom

June 29, 2004

Kiosks that display virtual showrooms can be of real value in a retail setting. But providing real value means more than throwing a bunch of pictures and…

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