CETW12: RewardMe takes loyalty mobile

RewardMe is a new loyalty program that uses an iPad kiosk to register users via cellphone numbers. RetailCustomerExperience.com's Cherryh Butler interviewed…

CETW12: NCR & Screenreach, integrating mobile in retail digital signage and kiosks

NCR Retail showcased its new joint effort with Screenreach that merges digital signage and mobility in retail at this year's spring Customer Engagement…

Cebu Air debuts self check-in kiosks

March 30, 2012

The Philippines' largest national airline, Cebu Pacific announced the installation of self check-in kiosks at eight additional airports across the Philippines…

GCI Wireless gets advanced payment kiosks

March 30, 2012

B2B Soft, a software company specializing in retail management for the wireless/cellular retail industry, and Cycle30, a provider of hosted order-to-cash…

Elo TouchSystems adds new 15-inch open-frame LCD touch monitor

March 30, 2012

TE Connectivity has introduced its Elo TouchSystems 1541L, a new 15-inch open-frame LCD touch monitor with an LED backlight that features a 16:9 aspect ratio.

CETW12: DSA highlights Industry Excellence Award winners (Video)

The Digital Screenmedia Association showcased its Industry Excellence Award winners during the spring CETW show.

CETW12: Using other media to push mobile

Retailers must provide a connected experience in order to thrive.

CETW12: Engaging customers takes more than kiosks, digital signs

Author Brian Solis shared with attendees how they can best connect with customers.

UK photo kiosks to get NFC upgrade

March 28, 2012

No more memory cards or flash drives, at least not for consumers in the U.K. looking to print photos from their smartphones. According to a post at NFC Times…

Kodak to top up Phoenix Ink kiosks

March 27, 2012

Kodak today announced that it has entered an agreement with Phoenix Ink to manage services for more than 900 ink refill kiosks across the U.S.

iLibrary installation booked for Sadieville, Kentucky

March 27, 2012

Electronic locker and cabinet storage manufacturer Law Enforcement Intelligent Devices LLC announced today that Kentucky's Scott County Public Library will…

Commentary: CETW and a rebuttal of sorts: Are kiosks relevant in mobile world?

Industry expert previews CETW and weighs in on the mobile vs. kiosk debate.

How kiosk applications differ from websites

by Natsumi Nakamura — Marketing, PFU Systems

In the previous two posts, we discussed the two key factors of kiosk software development - an attractive user interface and a seamless integration process.

DVD rentals via kiosk grew 28 percent in 2011

March 26, 2012

Total DVD and Blu-ray Disc rental revenue topped $5.65 billion for the year, a 3.4 percent drop from the previous year, according to year-end 2011 figures…

Digital Signage Today publishes guide to digital signage ROI

March 26, 2012

LOUISVILLE, KY. — Digital Signage Today, the daily news and information portal devoted to the digital signage industry, has just published the 2012 edition of…

Best Buy kiosks landing soon in Toronto airport

March 26, 2012

Best Buy Canada is deploying six Best Buy Express kiosks Friday at Toronto Pearson International Airport in both terminals this month with plans for expansion…

CETW 2012: A sneak peek of what's on display

CETW rolls into the city by the bay this week, showcasing kiosks, digital signage and customer-engaging tech.

Pink kiosks helping to 'Save the tatas'

CTS will make a donation to breast cancer awareness research for each pink kiosk it sells.

Infographic: Are Aussies indicative of the future of customer service?

Australian customers overwhelmingly preferred self-service to human interaction, according to a recent study by the firm Galaxy Omnibus in Australia. In fact…

Will poster shopping change the face of retail?

March 23, 2012

Since Tesco's poster retail experiment in a Korean subway station last June, the idea of using QR codes and NFC tags to let consumers make purchases from…