Next gen kiosks innovate across industry applications

by Sandra Carpenter — Editor, Networld Media Group

Kiosks are transforming with AI and diverse inputs, offering personalized experiences beyond touchscreens.

Beyond the kiosk: How AI is reshaping automated retail

by Sandra Carpenter — Editor, Networld Media Group

Industry expert Ray Friedrich discusses the impact of artificial intelligence on automated retail, covering personalization, job displacement, data privacy and…

Keeping kiosks clicking: Industry experts to tackle maintenance challenges in upcoming webinar

by Sandra Carpenter — Editor, Networld Media Group

Industry experts will convene online March 5th to discuss revolutionizing kiosk maintenance strategies and achieving success in the increasingly competitive…

Unleashed and on tap: Crate Escapes redefines dog parks with self-serve beer wall

by Sandra Carpenter — Editor, Networld Media Group

Westfield's Crate Escapes dog park offers a novel twist on canine socializing with a self-serve beer wall.

AI-powered self-service: Ethical and privacy considerations

by Sandra Carpenter — Editor, Networld Media Group

Dr. Jason Corso, a leading expert in computer vision and AI, shares his insights on how AI is revolutionizing the retail industry, from enhancing self-service…

Melanie Day: Revolutionizing campus hair care with self-service solutions

by Sandra Carpenter — Editor, Networld Media Group

Learn how In Living Curls, grounded in accessibility, affordability, and community, is transforming the college experience.

Self-checkout soars: Speed, convenience drive customer demand

by Sandra Carpenter — Editor, Networld Media Group

A recent survey reveals 77% of shoppers now prefer self-checkout due to speed, despite concerns about theft and job displacement, highlighting a generational…

Samsung, SoundHound AI among 2024 Automation and Self Service award winners

by Sandra Carpenter — Editor, Networld Media Group

The Self-Service Innovation Summit announced the winners of its fifth annual Automation & Self-Service Awards on Dec. 10, recognizing the most innovative…

Self Service Innovation Summit 2024: Gong cha's kiosk-driven success story

by Sandra Carpenter — Editor, Networld Media Group

Gong cha's successful implementation of self-service kiosks, highlighted at the Self-Service Innovation Summit, enhances customer experience, boosts efficiency…

Nori founder's Self-Service Innovation Summit keynote addresses socially conscious tech

by Sandra Carpenter — Editor, Networld Media Group

Dr. Anora Morton, CEO and founder of The Nori Project, a pioneering "Food Equi-Tech" company, will be a keynote speaker at the upcoming Self-Service Innovation…

A fresh perspective on self-service dry-cleaning with Sassan Rahimzadeh

by Sandra Carpenter — Editor, Networld Media Group

In this episode of the Automation and Self-Service Podcast, Kiosk Marketplace Editor Sandra Carpenter talks with Sassan Rahimzadeh, president of Arya…

Steven King to talk future of AI-powered automation at Self-Service Innovation Summit

by Sandra Carpenter — Editor, Networld Media Group

Steven King is a keynote speaker at the Self-Service Innovation Summit, where he will discuss how AI-powered robots are revolutionizing industries. The summit…

Finalists named for 2024 Automation and Self Service Awards

by Sandra Carpenter — Editor, Networld Media Group

The winners will be honored during an awards presentation on Dec. 10 during the upcoming 2024 Automation and Self Service Summit.

Smart lockers revolutionize Rider University campus dining

by Sandra Carpenter — Editor, Networld Media Group

The partnership between Apex and Rider University is a prime example of how innovative technology can be used to enhance the student experience and improve…

SSIS: Gong cha's digital transformation, a conversation with Rebecca Kahn

by Sandra Carpenter — Editor, Networld Media Group

In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha's Rebecca Kahn to discuss…

ICX Summit: Using social to fuel CX awesomeness

by Sandra Carpenter — Editor, Networld Media Group

By effectively integrating social media into omnichannel strategies, retailers can create engaging experiences that drive customer loyalty and sales.

Gong cha shares how self service kiosks enhance Gen Z customer experience

by Sandra Carpenter — Editor, Networld Media Group

In the inaugural episode of the Automation and Self-Service Podcast, Rebecca Kahn of Gong cha shares insight on how Gen Z customers interact with kiosks for a…

Eyebot's 90-second eye exam kiosk revolutionizes vision care

by Sandra Carpenter — Editor, Networld Media Group

Eyebot technology promises to make eye exams easier and more accessible.

At the Watercooler with Matt Miles of Diebold Nixdorf

by Sandra Carpenter — Editor, Networld Media Group

Matt Miles, Director, America's retail at Diebold Nixdorf, joins Kiosk Marketplace to share an intimate look at his career, personal life and perspective on…

Presented by DIEBOLD NIXDORF INC.

Is self checkout on the chopping block? 6 major retailers change policies

by Sandra Carpenter — Editor, Networld Media Group

Major retailers like Walmart, Target and Dollar General are scrapping some self-checkout lanes due to a shoplifting surge. Even with higher wages and worker…