Jeff LeBlanc
Jeff LeBlanc
Jeff LeBlanc is the director of user experience at Advanced Kiosks, a manufacturer of interactive computer kiosks and developer of self-service software and interface solutions.Recent Contributions
Mitigating risk: The case for a ‘project phase zero’ for self-service kiosks
by Jeff LeBlanc — Director of User Experience, Advanced Kiosks
A "Project Phase Zero" will first get all the requirements listed and understood. The team collaborates with the client on the features, functionality and user…
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How to clean a touchscreen on your self-service kiosk
by Jeff LeBlanc — Director of User Experience, Advanced Kiosks
It is important to safely clean your touchscreen to remove oils, dirt, grime and germs. Keep in mind that some self-service kiosks have different types of…
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Remember the beginning user when designing custom kiosk interfaces
by Jeff LeBlanc — Director of User Experience, Advanced Kiosks
Designers need to be aware of the challenges that separate kiosks from websites or mobile apps and adjust the design process accordingly.
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UX considerations for designing kiosk interfaces: a closer look
by Jeff LeBlanc — Director of User Experience, Advanced Kiosks
When designing a kiosk interface, it's important to minimize user friction, maximize speed, create intuitive interfaces and avoid public shaming.
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Considerations for UX design for digital kiosk interface
by Jeff LeBlanc — Director of User Experience, Advanced Kiosks
User experience design elements for interactive digital kiosks must be limited and to the point, letting the user accomplish what they want to do quickly and…
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Effective custom kiosk design begins with ‘knowing thy user’
by Jeff LeBlanc — Director of User Experience, Advanced Kiosks
A kiosk designer has to know and understand who will be using the system: the range of demographics, technical skills, probable mindsets, and even under what…
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