News & Media From Elliot Maras

How self-service operators comply with biometric regulations

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology providers using biometric identification believe they can comply with stringent consumer protection laws despite some recent lawsuits.

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Will consumer privacy laws snag biometric verification?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A pair of lawsuits against Compass Group USA seek damages over the way the company collects and stores biometric information from fingerprint readers on…

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Fast casual, Coolgreens, taps ‘smart fridges’ to drive growth

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Looking for a faster and easier way to expand its freshly prepared meals, Coolgreens has found "smart fridge" machines offer a viable self-service option.

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Beauty care pioneers self-service AI, AR technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

AI and AR provide customers personalized recommendations and allow the retailer to move from a product-centric to a customer-centric experience.

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Panel explores diverse directions of self-service retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service technology allows retailers to meet customer expectations established by the pioneering tech efforts of brand's, like Starbucks. These…

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Will 2020 be the breakout year for 5G?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

5G cellular service has been introduced to several markets, but use is limited due to the need for consumers to have compatible phones. Experts, nonetheless…

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Self-checkout beats the drum hard at NRF 'Big Show'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk Marketplace reviews 44 kiosk exhibits at the National Retail Federation Big Show in New York City.

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Will autonomous checkout revolutionize sports concessions?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Pawtucket Red Sox became the first professional sports team to announce an autonomous checkout store, to be located in Polar Park, a ballpark the team is…

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EVs, charging networks, on the way, experts claim

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Experts claim EVs are going to expand along with EV charging stations. High costs and a lack of consumer understanding about the new technology have been…

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Kiosk executives highly bullish on 2020

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

2019 marked the third straight year of excellent growth for self-service technology, and most kiosk industry executives say 2020 will be just as good if not…

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Restaurant self-order kiosk evolution grabs reader interest in 2019

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks increase the speed of service for restaurants and improve order accuracy. The technology also improves order ticket size by upselling…

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Moe's franchisees see multiple benefits of self-order kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Moe's Southwest Grill franchisees see self order kiosks as a tool to allow restaurants to meet consumer needs in smaller footprints.

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Moe's Southwest Grill: Kiosks to play role in fast casual's digitization

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Moe's Southwest Grill views self-order kiosks as part of its digitization of fast casual. The kiosks will be available to all franchisees and are expected to…

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Specialty retailer Boot Barn taps kiosks to deliver 'infinite aisle'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Boot Barn uses kiosks to provide customers an 'infinite aisle' to find what they are looking for, regardless of whether it is physically available in the store…

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Top trends in kiosk access control: What to watch for in 2020

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Card reader technology plays an important role in access control and user identification, and the technology continues to evolve. David Koma of Elatec USA…

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Kiosk Marketplace needs your input for annual industry census

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The census will provide statistics on the industry's size and scope, and will serve as a helpful tool in allowing companies in the industry to measure their…

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How interactive kiosks, digital signage empower public transit riders

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive kiosks give riders in downtown Pittsburgh access to real time bus and rail information and allow them to map out itineraries. The digital signage…

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How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

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Improved technology will drive facial recognition adoption, say gaming experts

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The use of facial recognition for customer identification has been controversial due to concerns about privacy and accuracy, but a panel of experts at the…

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Sports betting jumpstarts gaming and kiosks; (hey, cash isn't dead)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Gaming continues to grow as a popular form of entertainment as more states permit sports betting. While not one of the larger kiosk verticals, gaming continues…

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