News & Media From Bradley Cooper

What's the deal with bitcoin ATMs?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Bitcoin ATMs have been in the news lately...for bad reasons. What's the deal with bitcoin ATMs?

Self-Service Innovation Summit panel to cover biometrics in ATMs, kiosks

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Where does biometric identification stand today in self-service solutions? This is a topic a panel at the Self-Service Innovation Summit will cover in detail.

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Misconceptions about ATM fees

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

ATM fees pose a major point of contention for consumers. No one likes to pay for a service that they are used to receiving for free by using their bank's ATM.

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What's the future hold for IADs?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Independent ATM operators have taken hits on multiple fronts the past years. With falling cash withdrawals, customer resistance to fees and acquisitions, there…

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Is cash here to stay?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Will cash go away? That is the question that is top of mind for the ATM industry. Two debaters tackled this issue head on.

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Surcharge-free ATMS: Are they inevitable?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Customers hate fees at ATMs, and fees are continuing to rise. Are surcharge-free ATMs the way of the future?

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How AI delivers improved kiosk, ATM operations

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

With AI, kiosk and ATM operators can identify ahead of time potential device faults and either make the fixes remotely or schedule maintenance. It can also…

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How contactless ATMs boost customer experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What exactly are contactless ATMs, and how do they work?

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Do ATMs need more features?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Are advanced features for ATMs useful...or unhelpful?

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Surcharge-free ATMs: Are they inevitable?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Customers hate fees at ATMs, and fees are continuing to rise. Are surcharge-free ATMs the way of the future?

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How can banks improve customer communication?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Are banks communicating effectively? How are they reaching underserved populations? Mack Turner, president and owner of Mack Turner Consulting and Insights…

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ATM, Self-Service Software guide offers exclusive information on industry

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The 2023 ATM and Self-service Software Trends Guide delivers in-depth research based on interviews and survey data from financial institutions worldwide on how…

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Where is the bitcoin ATM market headed?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What's driving the bitcoin ATM market? There are several factors to consider including security and accessibility. However, there are also issues holding it…

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Is the metaverse worth it?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.

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AI won't replace employees, it will make CX better

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…

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Bank Customer Experience Summit registration closing

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The Bank Customer Experience Summit, held jointly with the Interactive Customer Experience Summit from Sept. 11 to 13 in Charlotte, North Carolina, will focus…

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NCR expands through separation into 2 companies

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The ATM industry, typically a fairly conservative industry, has been experiencing major changes this year. One such change is NCR's separation into two…

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ATM industry urges Congress to take action on Safe Access to Cash bill

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Following high profile deadly shootings at ATMs, the industry is calling on Congress to act to protect access to cash.

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SVB, Signature Bank collapse raises questions

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The collapses of SVB and Signature Bank have raised questions about the economy, the banking system, cryptocurrency and how banks should respond.

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What's the deal with cashless ATMs for cannabis?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Cashless ATMs have been in the news cycle regularly, particularly in the cannabis space. These are more or less point-of-sale devices that mimic ATMs, but the…

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