News & Media From Ben Wheeler

Post COVID-19, self-service kiosks will play a bigger role in limited service restaurants

by Ben Wheeler — President, KioskGUY.COM

COVID-19 has stimulated new capabilities for self-serve kiosks. Beyond the coronavirus, however, self-service technology continues to evolve to make the buying…

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How self-service can make restaurants omnichannel retailers

by Ben Wheeler — President, KioskGUY.COM

Fully opted-in loyal restaurant customers would jump at the chance to get their order started long before they wait to get to a speaker box. Self-service…

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Restaurants and kiosks in a post-Covid19 world: What's the 'new normal'?

by Ben Wheeler — President, KioskGUY.COM

Restaurant owners are going to have to think outside the box about things like decreased capacity at their restaurant to accommodate for social distancing.

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ADA compliant screen readers? Garbage-in, garbage-out...

by Ben Wheeler — President, KioskGUY.COM

The content in the coding of the software application must be compatible with the screen reader to be compliant with federal disability access rules.

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Human image sensing technology makes big strides; Omron steps forward

by Ben Wheeler — President, KioskGUY.COM

One of the most powerful biometric identification tools have come across at trade shows recently is the HVC-P2 from Omron Electronic Components LLC, an…

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Intel Compute Card brings new flexibility to kiosks

by Ben Wheeler — President, KioskGUY.COM

The Contec C5 leverages the Intel Compute Card and its low-power, high-performance platform to enable a compact footprint backed by proven Intel architecture.

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ICX Summit fever is really heating up; Don’t be left behind!

by Ben Wheeler — President, KioskGUY.COM

The IXC Summit June 12-14 in Dallas at the Omni Hotels & Resorts will cover the landscape from kiosks to digital signage to mobile and beyond to give attendees…

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Kiosk issue: 3G or not 3G, this is not a drill!

by Ben Wheeler — President, KioskGUY.COM

Self-serve devices that were or will be populated with 3G technology will very shortly be in need of upgrading. There are several questions that kiosk…

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The Indian Summer of kiosks is upon us! Why we're ready for the thaw of 2017/2018!

by Ben Wheeler — President, KioskGUY.COM

The kiosk industry's killing frost of 2008 ushered in the creativity and strength of the kiosk solution companies of 2017 and beyond.

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ICX Summit: Speakers, keynotes are all 'A-list'

by Ben Wheeler — President, KioskGUY.COM

A lineup of kiosk experts will share their insights at the ICX Summit June 5-7, offering a bird's eye view of what's in store for interactive customer…

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The Rocky Mountains of self service

by Ben Wheeler — President, KioskGUY.COM

The self service industry has five major obstacles to overcome: ADA compliance, Section 508, outdoor enclosures, EMV and browser control.

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The price of self-service, part 3: lowering the cost of manufacturing, road maps, warranties, hot-swap, installation and maintenance

by Ben Wheeler — President, KioskGUY.COM

With more kiosks entering the field, deployers need to have service and maintenance agreements well established. The cost of maintenance is oftentimes directly…

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The price of self-service, part 2 - lowering the cost of kiosk software

by Ben Wheeler — President, KioskGUY.COM

Software is and always will be the largest cost of doing business in the self-service biosphere. If you have a suitable website, serving it as the solution is…

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The price of self-service, part 1: lowering the cost of kiosk hardware and components

by Ben Wheeler — President, KioskGUY.COM

Hardware and components have to be tested for compatibility and reliability. Most hardware companies will give a prospective customer a free 30-day evaluation…

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4 things to consider when starting a kiosk project

by Ben Wheeler — President, KioskGUY.COM

4 things to consider to make the kiosk manufacturing companies even take the time to quote you on a kiosk project.

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