News & Media From Andrew Savala

Basic software and hardware considerations for retail kiosk projects

by Andrew Savala — CEO, KioskSimple

When designing a kiosk, It's important to research both your hardware and software to make sure that what you want to build is feasible with the tools you've…

read now

How to plan your kiosk workflow

by Andrew Savala — CEO, KioskSimple

Planning your kiosk workflow allows you to better understand your vision and to convey that vision to a designer.

read now

Kiosk idle timeout: what happens when they walk away?

by Andrew Savala — CEO, KioskSimple

Kiosk providers we also must plan for what we'll refer to as the "sad path," which is when the customer deviates from the expected behavior.

read now

12 mistakes people often make on their first payment kiosk

by Andrew Savala — CEO, KioskSimple

Self-service payment kiosks are a powerful tool for boosting sales, reducing customer wait times and combating a rising minimum wage, but there are number of…

read now

When selecting kiosk payment devices, don’t paint yourself into a corner

by Andrew Savala — CEO, KioskSimple

When developing a payment kiosk, it's important to select your hardware before your operating system and programming language. Otherwise, implementing the…

read now

How to get to market faster with an MVP kiosk

by Andrew Savala — CEO, KioskSimple

Building your first kiosk is not like building a custom home, where you have a clear blueprint. A kiosk, and most software projects for that matter, evolve as…

read now

McDonald’s kiosk hack was a wake up call; 8 ways to protect yourself

by Andrew Savala — CEO, KioskSimple

The McDonald's kiosk hack in Australia served as a wake up call for kiosk operators everywhere. Payment kiosk security expert Andrew Savala offers eight tips…

read now

6 tips for boosting customer engagement at your kiosks

by Andrew Savala — CEO, KioskSimple

The purpose of a self-serve kiosk attract screen is to get the customer to interact with the kiosk, not to feed them a lot of information. Kiosk designers and…

read now

Five pitfalls to avoid when dispensing cash

by Andrew Savala — CEO, KioskSimple

Dispensing bills greatly increases the complexity of the device and the logic required by your kiosk application in order to gracefully complete a cash…

read now

Dramatically increase a kiosk application's performance with local caching, pt. 2

by Andrew Savala — CEO, KioskSimple

In the second part of this two-part series I'll cover a couple of cool options for persistent local storage in the Web browser. In part one I covered the…

read now

Dramatically increase a kiosk application's performance with local caching, pt I

by Andrew Savala — CEO, KioskSimple

In the first part of this two-part series we'll cover the benefits of caching data locally on a kiosk, the sort of data you'll want to cache and some helpful…

read now

5 tips for creating massively scalable kiosk applications

by Andrew Savala — CEO, KioskSimple

Scalable design doesn't happen by accident -- it requires careful planning and an upfront time investment.

read now

How to Design a Responsive Kiosk User Interface - Part 2

by Andrew Savala — CEO, KioskSimple

In this second part of my two-part series on developing a responsive kiosk user interface, we'll focus on design considerations at the system level.

read now

How to Design a Responsive Kiosk User Interface - Part 1

by Andrew Savala — CEO, KioskSimple

If your kiosk's user interface appears sluggish, you can expect your customers will opt for interacting with a cashier, which defeats the purpose of having a…

read now

How to prevent the hacking of kiosk applications

by Andrew Savala — CEO, KioskSimple

Strategies to help you improve the security of your kiosk applications.

read now