Andrew Savala
Andrew Savala
Andrew Savala is the COO of BIxby, with a background in designing and deploying payment kiosk systems. He offers consulting services to companies looking to develop their payment kiosks.Recent Contributions
Basic software and hardware considerations for retail kiosk projects
by Andrew Savala — CEO, KioskSimple
When designing a kiosk, It's important to research both your hardware and software to make sure that what you want to build is feasible with the tools you've…
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How to plan your kiosk workflow
by Andrew Savala — CEO, KioskSimple
Planning your kiosk workflow allows you to better understand your vision and to convey that vision to a designer.
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Kiosk idle timeout: what happens when they walk away?
by Andrew Savala — CEO, KioskSimple
Kiosk providers we also must plan for what we'll refer to as the "sad path," which is when the customer deviates from the expected behavior.
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12 mistakes people often make on their first payment kiosk
by Andrew Savala — CEO, KioskSimple
Self-service payment kiosks are a powerful tool for boosting sales, reducing customer wait times and combating a rising minimum wage, but there are number of…
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When selecting kiosk payment devices, don’t paint yourself into a corner
by Andrew Savala — CEO, KioskSimple
When developing a payment kiosk, it's important to select your hardware before your operating system and programming language. Otherwise, implementing the…
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How to get to market faster with an MVP kiosk
by Andrew Savala — CEO, KioskSimple
Building your first kiosk is not like building a custom home, where you have a clear blueprint. A kiosk, and most software projects for that matter, evolve as…
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McDonald’s kiosk hack was a wake up call; 8 ways to protect yourself
by Andrew Savala — CEO, KioskSimple
The McDonald's kiosk hack in Australia served as a wake up call for kiosk operators everywhere. Payment kiosk security expert Andrew Savala offers eight tips…
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6 tips for boosting customer engagement at your kiosks
by Andrew Savala — CEO, KioskSimple
The purpose of a self-serve kiosk attract screen is to get the customer to interact with the kiosk, not to feed them a lot of information. Kiosk designers and…
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Five pitfalls to avoid when dispensing cash
by Andrew Savala — CEO, KioskSimple
Dispensing bills greatly increases the complexity of the device and the logic required by your kiosk application in order to gracefully complete a cash…
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Dramatically increase a kiosk application's performance with local caching, pt. 2
by Andrew Savala — CEO, KioskSimple
In the second part of this two-part series I'll cover a couple of cool options for persistent local storage in the Web browser. In part one I covered the…
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