Plustek Technology
Trusted Imaging Solutions for Kiosks
10395 Slusher Drive, Unit 1, Santa Fe Springs CA 90670 // 714-670-7713
Q: Who is Plustek and what is their expertise in the kiosk industry?
A: Plustek is a leading global manufacturer of imaging solutions, in business since 1986. We specialize in designing and manufacturing compact, high-performance scanner modules specifically for self-service kiosks, ATMs, and Virtual Teller Machines (VTMs). With over 30 scanner models, we provide the hardware and SDKs needed for ID verification, document capture, and data extraction.
Q: Are Plustek scanners designed for high-volume, unattended use?
A: Yes. Plustek scanner solutions are designed for demanding self-service environments where reliability, fast document capture, and consistent performance are important. The appropriate model depends on expected scan volume, document types, and the specific kiosk application.
Q: What types of kiosk applications are Plustek scanners used for?
A: Our solutions are widely used across multiple verticals, including:
* Banking & Finance: ATM/VTM document and check scanning.
* Healthcare: Patient self-check-in (ID and insurance card scanning).
* Hospitality: Hotel self-check-in (Passport and ID readers).
* Government/DMV: Driver’s license renewal and document submission.
* Transportation/Cargo: Driver and freight check-in.
Q: Do Plustek scanners support passport and ID card reading?
A: Yes. Our SecureScan series is specifically designed to capture and extract data from passports (MRZ), driver’s licenses, and ID cards. These devices use visible, IR, and UV light sources to ensure accurate data extraction and help detect fraudulent documents. These scanners can also read barcodes and QR codes displayed on mobile devices.
Q: Does Plustek provide SDKs for developers?
A: Yes. We offer comprehensive web and desktop Software Development Kits (SDKs) for scanner control, image enhancement, and data extraction (OCR, Barcode, MRZ). We support various programming languages, including C/C++, C#, Java, and VB.NET.
Q: Can Plustek scanners be integrated into custom kiosk designs?
A: Yes. Plustek offers compact scanner modules designed for integration into custom kiosks, self-service terminals, ATMs, and other embedded applications. Our products are designed to fit into space-constrained enclosures and can be integrated with your existing software and workflow using our SDKs and APIs.
Q: Can Plustek customize a scanner for my kiosk application?
A: Plustek works with OEMs and system integrators to support specialized kiosk requirements. Depending on project needs, we can discuss options such as mechanical integration, scanner configuration, software integration, and other requirements for high-volume or specialized applications.
Q: Can Plustek scanners capture and extract data, not just images?
A: Yes. Plustek solutions can capture high-quality document images and extract data using technologies such as OCR, MRZ recognition, barcode and QR code reading, and other document recognition capabilities. This allows captured information to be passed directly into the kiosk application or backend workflow.
Q: How do I choose the right Plustek scanner for my kiosk?
A: The right scanner depends on several factors, including the documents you need to capture, whether you need OCR or barcode recognition, required scan speed, expected daily volume, available space, interface requirements, and your software environment. Plustek's U.S.-based team can help evaluate your requirements and recommend an appropriate solution.
Q: How can I get technical support for my kiosk project?
A: Plustek provides U.S.-based sales, integration, and technical support. We offer free pre-sale consultation to help you choose the right module and get your development project started on the right foot, and post-sale support to ensure a flawless integration into your kiosk enclosure.
