Payments
Keeping kiosks clicking: Industry experts to tackle maintenance challenges in upcoming webinar
Industry experts will convene online March 5th to discuss revolutionizing kiosk maintenance strategies and achieving success in the increasingly competitive self-service technology market.
February 19, 2025 by Sandra Carpenter — Editor, Networld Media Group
The hum of a smoothly operating kiosk is often taken for granted. But behind that seamless transaction lies a complex network of technology and a constant effort to keep everything running. As kiosks become increasingly integral to various sectors, from retail to transportation, the challenge of effective maintenance grows. An upcoming webinar aims to address these evolving needs and offer solutions for businesses navigating the dynamic kiosk landscape.
On March 5, 2025, at 2 p.m. ET, industry leaders Jillian Dabovich of Crane Payment Innovations and Ben Wheeler, known as "The Kiosk Guy," will host "Revolutionizing Kiosk Maintenance: Setting the Standard for Being Successful in the Kiosk Industry." This free online event promises to delve into the critical aspects of kiosk upkeep, offering insights and strategies for a range of stakeholders.
The webinar is geared towards kiosk deployers, operators, manufacturers and distributors — anyone with a vested interest in maximizing the performance and longevity of their kiosk investments. The discussion will cover a range of pertinent topics, including the rapid pace of technological change within the kiosk sector and the need for adaptable service strategies.
"Maintaining a competitive edge in the kiosk market requires more than just deploying hardware," notes a representative from CPI. "It demands a proactive approach to service and support, one that anticipates challenges and prioritizes customer satisfaction."
The webinar will explore how businesses can equip themselves with the "critical armor" needed for service success. This includes not only reactive troubleshooting but also proactive measures to prevent downtime and optimize performance. Attendees can expect to learn about best practices for achieving operational efficiency and maximizing customer satisfaction — key factors in the success of any kiosk deployment.
The event will also highlight CPI's role as a potential partner for kiosk maintenance, showcasing their expertise and services. While the webinar promises valuable information for all attendees, it also serves as an opportunity for CPI to connect with potential clients and demonstrate their capabilities within the industry.
For those operating in the increasingly competitive kiosk market, this webinar offers a chance to gain valuable insights and refine their maintenance strategies. Whether you're a seasoned operator or just beginning to explore the world of self-service technology, the insights shared by Dabovich and Wheeler could prove invaluable.
Registration details and further information can be found here.
About Sandra Carpenter
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