Ask the Experts: Customizing self-service bill-payment for billers
TIO Networks' Hamed Shahbazi discusses the many options billers have when working with self-service bill-payment providers.
August 31, 2009
Hamed Shahbazi, founder and cheif executive ofTIO Networks Corp., says "a reasonable amount of customization" typically is necessary to craft the right self-service bill-payment solution for bill issuers. Billers usually can customize several features of a bill-payment platform, including posting time, account look-up capabilities, balance inquiries, authentication routines and more.