Features
Fresh food vending operation debuts plastic-free machines, chef-crafted meals in New York City
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Fresh.Bowl, a fresh food vending service provider that features plastic-free machines, launched its first machines throughout New York City following a…
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Texas Dairy Queen franchisee pioneers self-order kiosk
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Michael Clarke, a Texas Dairy Queen franchisee, recently became the chain's first franchisee to introduce self-order kiosks and has boosted tickets in high…
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Customers adapting to kiosks, but acceptance not uniform in all scenarios
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of experts who have introduced kiosks in various types of settings shared their ideas on how to make sure kiosk deployments are effective for customers…
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Are you ready for AI? Pioneers share their insights
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Artificial intelligence offers many benefits, but businesses first need to understand what they want AI to help them accomplish, then make sure their…
read nowTaco Bell, Bell Canada Smart City Kiosks grab Elevate Awards
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Interactive Customer Experience Association honored Taco Bell’s All-Access Self-Order Kiosks by Elo Touch Solutions and Bell Canada Smart City Kiosks…
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Global Payments to acquire TSYS in $21.5B merger
by David Jones — Editor, Networld Media Group
Global Payments is buying TSYS in a merger valued at $21.5 billion, marking the latest in a series of international mergers and acquisitions of payments and…
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3 reasons to attend the ICX Summit
by Bradley Cooper — Editor, Connect Media
Keeping up with constant changes in technology can be a major challenge, especially when many solutions also carry a high price tag. ICX Summit can help give…
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Omnichannel: A big reason for the cloud shift in restaurants
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Cloud software allows operators to take an omnichannel approach to improve the speed of service, noted a panel of foodservice executives who shared their…
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Study: Cashless technology doesn’t cannibalize cash sales in automated retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Research confirms that cashless readers do not undermine cash sales in a vending machine. In fact, the cashless technology serves to improve both cashless and…
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San Francisco Board of Supervisors passes ban on cashless retail
by David Jones — Editor, Networld Media Group
San Francisco became the latest municipality to ban cashless retail as vulnerable populations demand equal access to shopping and dining service.
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AI improves product selection, boosts revenue, efficiency for vending machines
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of vending operators described how AI allowed them to improve sales on an individual machine basis and boost operational efficiency.
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H&M enhances customer engagement with interactive voice mirror
by Bradley Cooper — Editor, Connect Media
Interactive technology isn't just for pushing sales, it's also useful for crafting better customer engagement. By doing this, retailers can improve sales and…
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Micro markets, a rising customer convenience, call for new operating practices
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the recent National Automatic Merchandising Association show at the Las Vegas Convention Center had a chance to hear how two micro market…
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Diebold Nixdorf puts the squeeze on costs in Q1
by Suzanne Cluckey — Owner, Suzanne Cluckey Communications
As Gerrard Schmid embarks on his second year at the helm of Diebold Nixdorf, it seems fair to say that his most notable achievement to date is having squeezed…
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Futurist Mike Walsh urges creative thinking for the 'algorithmic age'
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Author/futurist Mike Walsh urges convenience service operators to prepare for the 'algorithmic age' by understanding how the new reality impacts the decisions…
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Diamond retailer uses augmented reality kiosk to offer endless aisle ring selection
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Helzberg Diamonds' Virtual Ring Experience uses augmented reality to provide a personalized, endless aisle shopping experience.
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Arizona entrepreneur discovers kiosks' marketing prowess
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Donna Collamer discovered a niche providing interactive kiosks for Arizona businesses. After nearly a decade, she recently retired from active duty to spend…
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Self-order technology helps fuel QSRs' growth
by S.A. Whitehead — Food Editor, Net World Media Group
Restaurant tech experts at Omnivore, Rosnet, Givex and Kallpod tell QSR leaders what to watch when it comes to technology investment.
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Digital transformation: What does it really mean?
by Bradley Cooper — Editor, Connect Media
Digital transformation is an often misunderstood topic. It's not about the tech; it's about the people.
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How restaurants can make digital pay off
by Bradley Cooper — Editor, Connect Media
If your restaurant is struggling to get digital marketing set up, you aren't alone. Panelists at the Restaurant Franchising & Innovation Summit shared key…
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