Qu unveils kiosk upgrades to boost revenue, ease staffing for restaurants

August 21, 2025

Qu, a provider of restaurant technology, has announced upgrades to its kiosk systems aimed at helping quick-service and fast-casual restaurants increase…

The Art of Retail Storytelling: Elevating Hospitality Through Meaningful Experiences

Explore how storytelling is reshaping the retail experience by turning stores into meaningful, hospitality-driven destinations. The blog explores how aligning…

Starbucks to install self-ordering kiosks at busy US locations

August 4, 2025

Starbucks is set to introduce self-ordering kiosks at high-traffic U.S. locations, particularly airports, as a "big priority" for its fourth fiscal quarter…

The Hidden Value of Consistency in Convenience

Find out how delivering consistent convenience helps retailers build trust, drive loyalty, and keep shoppers coming back. The blog explores strategies like…

Love's Travel Stops implements smart kiosks

June 30, 2025

Love's Travel Stops and Country Stores has partnered with Bite to install smart kiosks at its Arby's restaurant locations nationwide, according to a CSP…

Back of the House selects VoicePlug as strategic voice AI partner

June 19, 2025

Back of the House Inc., the restaurant group founded by Adriano Paganini, has announced its selection of VoicePlug, a Voice AI provider, as its strategic…

How C-Stores Are Redefining the Traditional Shopping Experience

Experience how convenience stores are transforming everyday shopping by fusing digital solutions with speed and personalization. The blog highlights…

Troubleshooting Slow Adoption to Your Kiosk Pilot

After you’ve invested time and money into planning your initial kiosk deployment, sluggish customer adoption can be a major frustration. But before scrapping…

Starbucks to introduce self-service kiosks in Korea, Japan

May 27, 2025

Starbucks is set to break with its long-standing tradition of direct barista-customer interaction by introducing self-service kiosks in Korea and Japan for the…

Self-service QSR kiosks enhance speed, customization, but lower friendliness scores

May 6, 2025

Self-service kiosks enhance speed and customization but result in lower perceived friendliness, according to a study, "Emerging Experiences 2025," conducted by…

Beyond the counter: How kiosks are revolutionizing the fast food experience

by Sandra Carpenter — Editor, Networld Media Group

Learn how self-service kiosk preference is pushing QSRs and fast casual to prioritize personalized, engaging digital experiences to boost loyalty and revenue.

Avalue debuts 15.6-inch Rockchip Kiosk for smart service applications

April 23, 2025

Avalue Technology Inc. has launched the ISS-15K5, a 15.6-inch Rockchip desktop self-service kiosk aimed at enhancing smart services across various industries.

Jamba launches 'Hello Sunshine' prototype to enhance customer experience, franchise growth

March 26, 2025

GoTo Foods brand Jamba has unveiled its "Hello Sunshine" prototype, featuring a redesigned store layout and enhanced customer experience, according to a press…

Fiserv acquires CCV to expand European payment solutions

March 20, 2025

Fiserv Inc. has acquired CCV, a payment solutions provider operating in the Netherlands, Belgium and Germany, according to a press release. The acquisition…

Mr. Pickle’s Sandwich Shop to implement Samsung kiosks, digital menus

March 6, 2025

Mr. Pickle's Sandwich Shop, a sandwich chain with over 60 locations, will implement Samsung kiosks and digital menu boards, powered by GRUBBRR, to enhance…

Samsung, GRUBBRR offer guaranteed ROI on self-ordering kiosks

March 4, 2025

Samsung and GRUBBRR have launched the "GRUBBRR Guarantee," offering a return on investment guarantee for businesses that adopt their self-ordering kiosk…

VikingCloud, Fiserv expand cybersecurity for small, medium businesses

February 26, 2025

VikingCloud and Fiserv, Inc. have come to a multi-year agreement to expand their partnership, focusing on providing cybersecurity solutions to small and…

Partner Tech launches Paula, an AI-powered self-service kiosk

February 19, 2025

Partner Tech USA Inc. unveiled Paula, a compact tabletop kiosk designed for self-checkout and self-ordering in retail and quick-service restaurant…

The cost of leaving self-service kiosks out of your strategy

by Katie Kochelek — Marketing Specialist, Frank Mayer and Associates, Inc.

Over the last decade, self-service kiosks have reshaped customer expectations and raised the bar for efficiency and convenience. Yet, brands that haven't…

Unleashed and on tap: Crate Escapes redefines dog parks with self-serve beer wall

by Sandra Carpenter — Editor, Networld Media Group

Westfield's Crate Escapes dog park offers a novel twist on canine socializing with a self-serve beer wall.