IBM Mobile Shopper provides in-store digital scanning, self-checkout

June 4, 2012

IBM has launched retail technology that allows consumers to scan items into their mobile phones while shopping and then check themselves out at an IBM…

Study: Consumers want choice of manned, self-service checkout

May 31, 2012

Consumers want a choice of service options with manned checkout (60 percent) and self-service (21 percent), according to a recent survey conducted by TNS on…

Redbox sets sights on Canada

Will the retail giant push out the smaller competition?

Solar powered QR codes help Korean retailer increase sales

May 25, 2012

Korean discount retailer Emart recently placed 3D QR code sculptures throughout Seoul that could only be scanned between noon and 1 p.m., which are slow…

New app helps restaurants turn iPads into ordering kiosks

May 24, 2012

A new self-serve ordering app from Granbury Restaurant Solutions allows guests to place orders via iPads that can be mounted as a self-service kiosk near the…

Portugal opens 'never-closing post office'

Escher Group's software helps CTT Portugal deliver self-service post office.

World's smallest retailer makes Omaha debut

May 7, 2012

Many attendees of this weekend's Berkshire Hathaway annual meeting in Omaha saw something they'd never seen before, a complete retail store in just 2 square…

Study: Adoption of contactless payments shows 30% lift in total spend

May 4, 2012

MasterCardAdvisors has released the results of its first PayPass Adoption Study, a quantitative analysis of the changes in U.S. account transaction behavior…

NCR's Silver is 'more than a mobile POS solution'

NCR is confident that independent retailers will quickly adopt its new "total retail solution."

Survey: 66 percent of retailers exploring mobile POS

April 30, 2012

Motorola Solutions has released a report that shows an increasing interest from retail, hospitality and field service industries for mobile Point of Sale…

NCR enhances self-checkouts with new software

April 27, 2012

NCR Corporation is making its Advanced Back Office sofware available to U.S. independent grocery stores through the NCR Interact Global Partner Program, NCR's…

Self-service Vending Fridge now available

April 26, 2012

There's a new refrigerator on the market that allows customers to buy cold products using QR codes and a Mobile App. The Vending Fridge, created by ShelfX, a…

Infographic: The evolution of customer experience

Sheridan Orr gives an overview and history of the ever-changing customer experience.

Tesco slows its roll

April 19, 2012

Five years ago, Tesco began its quest to become one of the largest grocers in the U.S. when it opened its first Fresh & Easy stores featuring mostly…

Study: Airport retailers will increase sales with self-service, mobile & wayfinding

April 19, 2012

Airports and airport retailers looking to better serve and generate more revenue from today's time-starved and mobile-enabled travelers are missing…

Canadian retailers finally embracing kiosks

April 16, 2012

Canadian retailers are embracing kiosks, hoping to increase sales for DVD rentals as well as a variety of other products, according to Metro News Canada.

3 ways to stop theft at the self-checkout

Security experts give tips on protecting inventory.

Bad execution: Why good kiosk ideas fail

by Michael Ionescu — President, Ionescu Technologies

My last blog detailed some kiosk programs that I thought have been relatively successful in recent years. The common theme of these successful programs seemed…

Self-checkout kiosks: Love 'em or leave 'em?

April 9, 2012

It seems self-checkout is either loved or hated. While Walmart and CVS are adding more self-scanning lanes, at least two grocery chains — Albertson's and Big…

Will poster shopping change the face of retail?

March 23, 2012

Since Tesco's poster retail experiment in a Korean subway station last June, the idea of using QR codes and NFC tags to let consumers make purchases from…