Autotext.me introduces tool for scheduling appointments for walk-in customers

June 25, 2019

Autotext.me, a cloud-based tool for workflow management, improved communications, vehicle inspections, work orders, quality control and customer rewards, has…

State-of-the-art testing: the first line of defense against fraudsters

With the threat of hacking on the rise, kiosk operators cannot depend on manual testing methods to protect their assets. A comprehensive is needed that covers…

Betson Enterprises names Jerry Battista as national parts sales manager

June 20, 2019

Jerry Battista

When selecting kiosk payment devices, don’t paint yourself into a corner

by Andrew Savala — CEO, KioskSimple

When developing a payment kiosk, it's important to select your hardware before your operating system and programming language. Otherwise, implementing the…

Advanced Kiosks Alerts & Notifications Reduces Self-Service Tech Overhead

Alerts & Notifications can easily be set up to send staff texts or emails alerting them to a variety of issues, from network connectivity problems or loss of…

Advanced Kiosks video highlights alerts, notifications feature

April 17, 2019

Advanced Kiosks has released a video to raise awareness of its Zamok alerts and notifications software feature that can send staff texts or emails alerting…

McDonald’s kiosk hack was a wake up call; 8 ways to protect yourself

by Andrew Savala — CEO, KioskSimple

The McDonald's kiosk hack in Australia served as a wake up call for kiosk operators everywhere. Payment kiosk security expert Andrew Savala offers eight tips…

Frank Mayer and Associates, Inc. extends self-service kiosk line

March 18, 2019

Frank Mayer and Associates Inc. has announced the latest additions to its self-service kiosk line. In addition to its original freestanding Approach floor…

Considerations for selecting kiosks and securing deployments

Self-service kiosks for enterprise use require the right hardware configuration, scalable software platform and security features.

2019 Kiosk Market Census Report reports record growth in 2018

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The industry's growth in 2018 was driven largely by factors cited in last year's report — rising mobile commerce and Internet of Things technology — but the…

Connected Technology Solutions offers technology to address kiosk sanitation

January 23, 2019

Connected Technology Solutions, a kiosk hardware and software provider, has responded to recent sanitation concerns related to McDonald's self-order kiosks by…

Storm Kiosks Inc. welcomes first U.S. auto dealers for pickup/drop-off service kiosks

January 18, 2019

Storm Kiosks Inc., a Calgary, Canada-based company that provides a kiosk that lets vehicle service customers drop off their car keys, then return to pay and…

CSA Service Solutions acquires Equipment Management Service and Repair

January 17, 2019

CSA Service Solutions LLC, a provider of outsourced technical repair and maintenance services to the self service, healthcare, laboratory, security and…

Intersection installs Wi-Fi kiosks in Philadelphia

December 17, 2018

Intersection, a smart cities technology and media company, has begun installation of public Wi-Fi and data kiosks in Philadelphia, according to The Inquirer.

Kiosk touchscreen sanitation study unlikely to bring regulatory action

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The discovery of bacteria-contaminated touchscreens on McDonald's self-order kiosks in the U.K. has alarmed some observers, but U.S. regulatory officials don't…

How self-serve payment kiosks improve power company’s revenues and efficiencies

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated payment kiosks have improved the customer experience for an Alabama utility company, in addition to improving cash flow and lowering processing…

Connected parking kiosks take the lead in creating 'smart cities' infrastructure

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Parking kiosks will provide much of the infrastructure for smart cities, which promise a higher quality of life for millions of people.

Outdoor kiosks and displays call for accelerated environmental testing

Kiosk and digital signage designers have to understand limitations of an outdoor display and what needs to be done in ensure it will survive in harsh…

What drives hardware providers' expansion into software?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk hardware providers find that they can exercise more control over the execution of their projects by providing their own software, one of several benefits…

Looking for kiosk technicians? Oct. 30 webinar to offer insights — sign up now

October 17, 2018

Finding qualified technicians is one of the hardest tasks for any company in the self-service kiosk industry. Searching for techs on Craigslist or Monster…