SOLVING QUICK-SERVE DILEMMAS WITH THE SELF-ORDERING KIOSK

If the ups and downs of the last few years weren’t enough, the current economic climate is presenting new challenges that organizations of all sizes have to…

Domino’s director of digital retail innovation headlining #ElevateICX virtual event

by David Drain

Executives from Domino's, Behr Paint, Under Armour, Verizon and White Castle will speak at the Interactive Customer Experience (ICX) Association's one-day…

Peerless-AV is Lucky to Have Great Customers & Partners!

St. Patrick’s Day and March are often seen as times of luck, and here at Peerless-AV, we feel extra lucky. Part of that luck comes from our amazing customers…

3 reasons to combine digital signage with a kiosk

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When it comes to customer experience technology, a solution that combines both digital signage and kiosk elements can be a slam dunk. Need convincing? Here are…

Navigating the consumer journey in the digital age

by Scott Robinson — Director of Future Retail Product Line, Kodak Moments

Personalization shouldn't stop at the kiosk or the website. Retailers can enhance their promotions through marketing platforms that promote and influence…

Location, location, location: the importance of self-service kiosk placement

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

As self-service solutions continue to expand, businesses and organizations must consider the location, placement and overall appearance of their solutions to…

Will 2020 be the breakout year for 5G?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

5G cellular service has been introduced to several markets, but use is limited due to the need for consumers to have compatible phones. Experts, nonetheless…

Self-checkout beats the drum hard at NRF 'Big Show'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk Marketplace reviews 44 kiosk exhibits at the National Retail Federation Big Show in New York City.

Why digital kiosks hold the key to brand loyalty

Besides optimizing operational efficiency, boosting sales and streamlining the ordering process, interactive kiosks can also deliver increased customer loyalty.

A different view of the ‘Retail Apocalypse’ and the role of touchscreens

With the growth of e-commerce, retail leadership responded to this disruptive change with the help of in-house technology experts. Change didn't come…

4 ways self-service solutions are enhancing the workplace

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From check-in kiosks to virtual building directories, interactive digital signage, and automated smart lockers, many organizations are finding ways to simplify…

Sports betting jumpstarts gaming and kiosks; (hey, cash isn't dead)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Gaming continues to grow as a popular form of entertainment as more states permit sports betting. While not one of the larger kiosk verticals, gaming continues…

Kiosks, digital signage deliver transformed smart cities

by Kiosk Marketplace

Smart cities have become increasingly more common as city officials attempt to transform themselves into more tech-savvy spaces to streamline public transit…

The 3 main ways retailers are putting self-serve kiosks to work

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Retailers of are putting self-serve kiosks to work to both enhance the in-store experience and bridge the gap between brick-and-mortar and e-commerce stores,

ICX Summit: our customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

Kiosk Marketplace editor reviews 39 kiosk companies at National Restaurant Show

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Restaurant Show set another record for kiosk introductions. Kiosk manufacturers have heeded the call from restaurants looking to automate the…

Micro markets tap AI, redefine, rejuvenate convenience services

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Micro markets, besides improving the customer experience, give refreshment service operators a way to respond to competition from increasingly technologically…

Experiential marketing set to take hold in 2019

Retailers are harnessing their power at physical locations through in-store opportunities to improve customer service.

Interactive kiosk innovations let loose at NRF Big Show

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-serve kiosks were dominant on the NRF trade show floor, offering a range of technologies such as artificial intelligence, robotics, virtual reality…

5G, AI and AR: a changing retail world on display at CES

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosks allow retailers to marry the in-store shopping experience with the content-rich experience of online shopping and research. 5G, AI, virtual reality and…