The human touch: How kiosks are transforming retail, restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

Self-service kiosks have evolved from a novelty to an essential tool in retail and restaurants, streamlining operations and improving customer experience by…

Outdoor kiosk technology enters a new era of performance, durability

by Sandra Carpenter — Editor, Networld Media Group

Outdoor kiosks have transformed dramatically in just five years, evolving from rugged but relatively simple machines into sophisticated, connected platforms…

Looking for sanitation products for hard surfaces? Options abound

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Providers of self-service equipment oftentimes find themselves under greater scrutiny when it comes to sanitation than in the pre-pandemic era.

New virtual summit focuses on innovation, customer experience in self-service, kiosk, vending industries

Networld Media websites, Vending Times and Kiosk Marketplace, are launching a virtual summit that promises to bring attendees the very best in self-service…

How self-service operators comply with biometric regulations

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology providers using biometric identification believe they can comply with stringent consumer protection laws despite some recent lawsuits.

Yoplait dishes out smoothies with facial recognition digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

One major challenge for advertisers is how to target customers based on their mood. Facial recognition technology is making it easier for advertisers to cater…

Beauty care pioneers self-service AI, AR technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

AI and AR provide customers personalized recommendations and allow the retailer to move from a product-centric to a customer-centric experience.

Panel explores diverse directions of self-service retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service technology allows retailers to meet customer expectations established by the pioneering tech efforts of brand's, like Starbucks. These…

Kiosk executives highly bullish on 2020

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

2019 marked the third straight year of excellent growth for self-service technology, and most kiosk industry executives say 2020 will be just as good if not…

Specialty retailer Boot Barn taps kiosks to deliver 'infinite aisle'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Boot Barn uses kiosks to provide customers an 'infinite aisle' to find what they are looking for, regardless of whether it is physically available in the store…

How interactive kiosks, digital signage empower public transit riders

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive kiosks give riders in downtown Pittsburgh access to real time bus and rail information and allow them to map out itineraries. The digital signage…

Airport travelers smile for World Smile Day to create 'hashtag mosaic'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Travelers to John F. Kennedy International Airport were greeted by a billboard display encouraging them to take pictures of themselves using their smartphones…

How to keep your displays dry during hurricane season

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Destructive weather events like hurricanes can ruin displays, which need to keep running to display emergency messages. You need to take a few precautions to…

Which Wich franchisee upgrades with self-serve kiosks

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

One Which Wich franchisee is breaking with the formula by deploying digital signage, kiosks and facial recognition technology.

Brands concur: experimental ‘phygital’ store delivered proof of concept

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Executives for the two brands that participated in The Fitting Room, which combined both digital and physical customer experiences, agreed the one-month…

The Fitting Room merges physical and digital

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Fitting Room converted a 63-square-meter space in a retail mall into a store that allowed customers to browse merchandise on interactive kiosks, try on…

3 reasons to attend the ICX Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Keeping up with constant changes in technology can be a major challenge, especially when many solutions also carry a high price tag. ICX Summit can help give…

H&M enhances customer engagement with interactive voice mirror

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Interactive technology isn't just for pushing sales, it's also useful for crafting better customer engagement. By doing this, retailers can improve sales and…

Diamond retailer uses augmented reality kiosk to offer endless aisle ring selection

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Helzberg Diamonds' Virtual Ring Experience uses augmented reality to provide a personalized, endless aisle shopping experience.

Arizona entrepreneur discovers kiosks' marketing prowess

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Donna Collamer discovered a niche providing interactive kiosks for Arizona businesses. After nearly a decade, she recently retired from active duty to spend…