Kiosk and self-service study a goldmine of industry info

Installed kiosks top 1.8 million worldwide as public grows to prefer self-service for multiple uses.

Kiosk trends may surprise, confound industry, report finds

There are plenty of growth opportunities but some of today's widespread self-service uses may have reached their peak

Airline's move to self-boarding a big blip on U.S. media radar

by Christopher Hall — w, t

Continental Airlines isn't saying much about its move to self-boarding at the Houston airport, but that's not stopping others from saying plenty about it…

Self-service kiosks: The benefits of consistency

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One of the things the retail world likes about kiosks is their consistency. If you build it right, everyone gets the same good experience at your kiosk.

The future of self-service in the airline industry

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Self-check-in services are helping airlines cut costs and improve customer experience.

Research: Atlanta airport leads world in self-service

New survey results indicate widespread adoption of mobile, Web and kiosk self-check-in at the international hub. 

Commentary: Keeping kiosks relevant in a changing self-service landscape

Recent data point to changing consumer preferences, but it doesn't have to spell the end of kiosks as we know them.

Self-service, kiosk developers exhibit at Retail Systems 2006

A number of self-service innovators turned up for the 2006 Retail Systems show in Chicago, held May 21-24 at Chicago's McCormick Place.