January 16, 2025
In a time when customer experience is paramount, but businesses struggle to do more with less, self-service systems, such as kiosks, ATMs and eGates, are transforming service delivery across industries. However, speed, convenience and security are critical. Identity verification technology, including facial recognition, ID document scanning and ticket reading, enables secure, autonomous verification and validation processes that enhance the user experience while providing operational efficiency and assisting in regulatory compliance.
Self-service systems are gaining traction across multiple industries, each with unique demands for identity verification. This paper explores the key technologies and performance standards required for successful implementation, with a focus on security, scalability and user-friendly design in high-traffic environments.
Powering Trusted Identities
Elevate your kiosk's capabilities with HID’s trusted ID verification, ticket reading and contactless payment devices. Our secure, easy-to-integrate technologies enhance user satisfaction and efficiency, enabling your kiosks, ATMs, ITMs, eGates and POS systems to meet evolving customer needs with scalable, future-proof solutions.