Case Study
Self-Service Solution Offers Many Advantages in Cineplex Cinemas
March 19, 2024
Cineplex Cinemas employees had to serve multiple customers within tight timeframes while managing food and beverage preparation and payments was a demanding task. Diebold Nixdorf addressed these challenges with the implementation of its retail self- service solution. The Diebold Nixdorf retail self-service solution with its modern design has a screen size of 32’’ and is used with a stand for double-sided use, in the box office area, and mounted on the wall for use in cinema shopping arcades. Payment at the terminals is cashless by card or by redeeming vouchers, but customers still have the option of using cash at the tills. With the introduction of the self-service solution, Cineplex was not only able to improve customer service and reduce the workload of its employees, but sales per customer have also increased, as sales of catering products have risen by 10%.
Download the Diebold Nixdorf case study to learn more on how Cineplex improved customer service and reduce the workload of its employees.
About The Sponsor
DIEBOLD NIXDORF
As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions and retailers to improve efficiencies, protect assets and better serve consumers.
