White Paper

Reducing self-service downtime with remote power management

October 14, 2024

When it comes to self-service kiosks and similar devices, minimizing downtime is crucial for maintaining customer satisfaction, operational efficiency, and profitability. Losing even a few hours of operation can result in lost revenue as well as long-term brand damage.

One issue that can occur with these devices is when a system locks up or becomes unresponsive, rendering it unusable until manually reset. This disrupts service and can incur significant maintenance costs and potential revenue loss.

However, with the advent of remote power management technologies such as switched and intelligent power distribution units, businesses can address these issues more swiftly and effectively, often eliminating the need for a costly on-site visit, significantly reducing downtime, and improving overall service reliability.